Остап

Ostap Koloda
Delivery Manager | Customer Engagement | Continuous Improvement
E [открыть контакты](см. выше в блоке «контактная информация»)  [открыть контакты](см. выше в блоке «контактная информация») q [открыть контакты](см. выше в блоке «контактная информация»)  Lviv

SUMMARY KEY ACHIEVEMENTS

Productivity Improvement
• Tech-savvy, open-minded and motivated professional with six years of V
project delivery experience in IT and over fifteen years in total. Improved team productivity by 30% in 6
• Skilled in forming, leading, empowering and driving project teams to month with providing efficient support to
deliver high-quality software solutions. the team, implementing collaborative
• Tend to create and maintain healthy team atmosphere, collaboration, ways of working, sense of shared
mutual respect, provide necessary support and stay on the same page responsibility, value and mutual respect
with everyone. between all team members.
• Capable to communicate and negotiate with a wide range of
stakeholders and personalities, foster and build trust, alignment and Client Satisfaction
strong partnership relationships. ) Received 4 positive reviews from 4
• Confident in Agile methodology and its most popular frameworks like customers for the last 2 years on
SAFe, Scrum, Kanban, as well can tailor and adapt a custom Clutch.io for great and structured project
framework or ways of working that would fit better for specific management, well-organized processes,
customers or business needs. professionalism, high-quality
• Experienced in working in Fintech, Energy, InsurTech, Media & deliverables, flexibility which exceeded
Entertainment industries in IT, as well as non-IT projects in their expectations.
multicultural environment, different complexity, structure and approach
Conflict Resolution
 Successfully resolved more than 20+
LANGUAGES personal and customer conflicts for the
15 years of working experience, resulting
English Proficient Ukrainian Native in finding further compromise,
alignment, lessons learned and
productivity increase.
EDUCATION
Constant Appreciation
Master's degree, International Relations and Affairs , Received 6 positive feedbacks for each
Ivan Franko National University of Lviv 01/2007 - 12/2011 annual review in a row since 2019 from
the project teams I've been working
with. Colleagues appreciate and always
admit the attitude, respect, equal
SKILLS
treatment, great organization skills,
curiosity and readiness to help in any
Project Delivery Presales Activities People Management situation.

Stakeholder Management Communications Management Change Management
L Being appointed on the new position as
Change Management Leadership Agile Methodologies a Lead of newly formed Department that
rapidly grew to 40+ people onboarded
as a large single team. Everything was
Project Estimation Technical Proficiency Decision-Making
chaotic at the beginning as there was no
processes at place. The productivity was
Continuous Improvement Coaching Collaboration poor, no alignment, clear responsibilities
and expectations. In nearly 1.5 years I
Empathy Conflict Resolution Customer Engagement succeeded to restructure it. by creating
4 smaller manageable teams and
appointing a Team Lead for each unit.
Team Building Risk Management Emotional Intelligence Split and redistributed the scope and
responsibilities for each team,
Organization Adaptability Budgeting & Invoicing established personal, team and
department objectives setting and
conducted quarterly reviews with
respective KPI and metrics implemented
to support it. As a result, motivation,
relationships, team spirit, overall
attitude, personal sense of responsibility
increased dramatically.
EXPERIENCE COURSES & CERTIFICATIONS

Senior Project / Delivery Manager Project Management Professional
Devtorium 06/2022 - Present (PMP)®
• Working with Sales on the new project opportunities, cascading it to Project Management Institute
appropriate experts for analysis. Participating in discovery calls with 2024
the requestors.
• Leading Presale team and activities E2E from the beginning to the end,
including tech stack validation, resources/roles availability and Delivery Management
confirmation, scope breakdown and estimations, cost calculation, by robot_dreams
creating the proposal and sending it to the requestor. 2023
• Once the contract is signed, assisting in Pre- & Post-Project launching
activities, providing support to appointed Project Managers and
dedicated project team. Transactional Analysis 101
• Establishing and continuously improving management practices in the EATA - European Association for
Organization. Instructing, coaching and mentoring other Project Transactional Analysis
Managers by sharing experience and knowledge once required.
2021
• Working closely with other Head of Departments (HR, Development,
QA, Accounting etc.) on any respective process- or people-related
matters, resources management, budgeting & invoicing control, SAFe® Practitioner Certification
problem solving, improvements initiatives. Participating in the Scaled Agile, Inc.
interviews of the candidates if required.
2019

Project Manager Project Management Excellence
Devtorium 03/2019 - 11/2022
Lviv IT School
• Managing projects schedule, scope, deadlines and risks through
2019
execution & control phases, using the most suitable Agile
methodology.
• Leading, coaching, motivating project teams to ensure maximum Scrum Master Accredited Certification
performance by setting proper expectations and priorities. Maintaining International Scrum Institute™
healthy work atmosphere.
2019
• Ensuring project teams have no blockers and impediments to
successfully execute their job. Once occurred resolving such as
quickly as possible. Basic Project Management
• Establishing and maintaining relationships with key stakeholders by Lviv IT School
driving regular and ad-hoc daily/weekly/monthly meetings, including
2018
proper communication management.
• Analyzing, monitoring and reporting projects’ progress. When
necessary, adapting scope/timelines/resources to ensure these are Situational Leadership Training
being adhered to the requirements and clients’ expectations. Programme
• Attending Program Increment Planning (PI) events (Denver/London) as
SignalCX
part of the Scaled Agile Framework (SAFe) to meet in person and plan
team's quarterly roadmap and align with the Agile Release Train (ART) 2017
roadmap, set objectives, define deliverables, expectation, identify
cross-team dependencies and commitments. People Management Training
Consulting company "Zhyve Dilo"​
User Management Manager 2017
Nestle Business Services Lviv 05/2017 - 03/2019
• Department reorganization and restructuring.
• Service line management for 18+ countries.
• Stakeholder management.
• Coaching and people development, performance reviews, interviews.
• Change and risk management.
• Continuous improvement and standardization (LEAN/DMAIC/GSTD).

Leading NTRS Admin Specialist
Nestle Business Services Lviv 01/2014 - 05/2016
• Transitioning of Nestle’s Compensation & Benefits Total Rewards
solution with a 3-months mission in Switzerland.
• Implementing and coordination of the solution for Canada, Australia,
United Kingdom and Africa regions in Ukraine.
• Team management (4 subordinates).
• Data analysis and reporting.

HR Admin Specialist
Nestle Business Services Lviv 10/2011 - 01/2014
• Maintaining Employee Organizational Structure in SAP system.
• Generating custom data reports upon request.
• Alignment of the processes with the customers.
• Business trips and transitioning from the partners in Romania, Austria.