Контактная информация

Соискатель скрыл свои личные данные, но вы сможете отправить ему сообщение или предложить вакансию, если откроете контакты.

Опыт работы

Quality manager

с 03.2024 по наст. время (1 год 5 месяцев)
Telecommunications and networking

Engaged in the hiring process of new recruits
Trained and shadowed the new hires.

Created training materials, recordings and files

Evaluated call recordings, ensuring each agent adhered to the processes and coached them further to excellence.

Managed reports and created data keeping sheets to track revenues and summaries

Customer support representative

с 10.2023 по наст. время (1 год 10 месяцев)
Telecommunications and networking

Worked as a consolidating agent handling 4 spa centers. My responsibilities were:
Confirming upcoming appointments
Consolidating multiple calendars to avoid conflict
Customer support, providing helpful information.
Data keeping and monitoring of appointments brought in.

Customer support representative

с 12.2021 по 03.2022 (3 месяца)
Insurance Supermarket (Finance, banking, and insurance)

Дополнительное образование и сертификаты

Kyiv Medical University

2018, 6 years

Знания и навыки

• Independence
• Communicability
• Educability

Знание языков

Английский — свободно

Дополнительная информация

I am a vibrant young lady who loves community, travelling and learning new cultures whilst curating mine.

I love volunteering and being a part of something much bigger than me. I always volunteer in every community i find myself in and have discovered i love to teach, train and counsel young minds.

Whilst I do find joy in simple things like a good meal, sleep and podcasts/movies, I do find insolence, irresponsibility and arrogance quite displeasing.