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Udu

Customer support representative

Возраст: 29 лет
Город проживания: Киев
Готов работать: Киев, Удаленно
Возраст:
29 лет
Город проживания:
Киев
Готов работать:
Киев, Удаленно

Контактная информация

Соискатель указал эл. почту и Instagram.

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Опыт работы

Data Entry Operator

с 10.2025 по наст. время (5 месяцев)
Freelancer, Other countries (Wholesale, distribution, imports, and exports)

•Performed high-volume data entry and data validation with strong attention to detail
•Managed emails, calendars, and scheduling for multiple clients
•Maintained and updated spreadsheets, databases, and digital records
•Prepared documents, reports, and basic presentations
•Conducted online research and data collection as required
•Provided general administrative and customer support assistance

Affiliate manager

с 04.2025 по 08.2025 (5 месяцев)
PARIPESA, Other countries (IT)

Affiliate Recruitment & Onboarding
Partner Relationship Management
Performance Monitoring
Campaign Coordination
Deal Structuring & Negotiation
Retention & Motivation

Customer success manager

с 06.2024 по 03.2025 (10 месяцев)
Skyline Digital Solutions, Remote (IT)

Created knowledge base articles to streamline client onboarding.

Develop Handle Customer queries and provide tailored support solutions strategies to attract more clients and optimize sales processes.

Worked closely with the sales and technical teams to ensure seamless customer experiences.

Increased Client retention through consistent engagement and follow-ups.

Prepared reports on customer satisfaction and identified areas for service.
Improvement.

Sales manager

с 11.2023 по 05.2024 (7 месяцев)
Teleperformance utah, Remote (Public and business services)

Develop strategies to attract more clients and optimize sales processes.
Anticipate industry trends and adjust the team’s approach accordingly.

Customer support representative

с 05.2022 по 08.2023 (1 год 4 месяца)
Orbit data systems, Remote (IT)

Provided email and phone support to European clients.

Created knowledge base articles to streamline client onboarding.

Documented recurring issues and helped the product team optimize UX.

Sales agent

с 04.2020 по 03.2022 (2 года)
HCL Technologies limited, Remote (IT)

Answered every customer’s enquiry with enthusiasm.

Aimed to keep customers satisfied and returning to Charles interior for their interior furnishing and decoration.

Handled efficient delivery to customers cordially and professionally.

Enhanced company sales through social media and networks.

Sales manager

с 07.2019 по 04.2020 (10 месяцев)
SailPoint, Remote (IT)

Ability to highlight the benefits of the company’s services.

Strong negotiation skills to close deals effectively.

Anticipate industry trends and adjust the team’s approach accordingly.

Образование

Vilnus State University

Business Information, Other countries
Высшее, с 2021 по 2024 (3 года)

Uzhhorod National University

BIOCHEMISTRY, Uzhhorod
Высшее, с 2019 по 2023 (4 года)

Дополнительное образование и сертификаты

Нет дополнительного образования и сертификатов.

Знания и навыки

  • Initiative
  • Determination
  • Communicability
  • Active sales
  • High working capacity
  • Adaptability
  • Zapier
  • Asana
  • Pipedrive
  • Conducting negotiations

Знание языков

Английский — продвинутый

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