- Файл
Oleksandr
Менеджер онлайн-підтримки
- Возраст:
- 20 лет
- Город:
- Винница
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Oleksandr Sivak [
Remote Operations Specialist / E-
commerce & Customer Support Vinnytsia, Ukraine
[
126991278
Results-driven Remote Operations Specialist with hands-on experience in e-commerce, marketplace management, and customer
communication. Proven track record of using data tools and automation to optimize workflows and improve sales performance. Strong
adaptability and decision-making under uncertainty.
EDUCATION SKILLS
Bachelor’s Degree in Computer Systems Remote Team Communication
Engineering
Vinnytsia National Technical University Customer Support (English)
09/2022 - Present, Vinnytsia, Ukraine
Google Sheets Automation
Courses
Embedded Systems & Digital Signal Processing
Task & Workflow Optimization eBay Seller Hub
Microcontrollers
Arduino Projects & IoT Programming in C/C++ Terapeak Product Research
Product Listing Management
Problem Solving & Adaptability
WORK EXPERIENCE
Marketplace SEO Basics Time Management
Remote E-commerce Specialist(eBay)
Rollun LLC
08/2024 - Present, Remote, USA-based company
International e-commerce company specializing in motorcycle parts and
accessories, selling through marketplaces like eBay,Walmart and PERSONAL PROJECTS
Amazon.
Achievements/Tasks AI-Powered Title Optimization for eBay Listings
Managed and optimized over 2000+ product listings for (11/2024 - 01/2025)
online marketplaces Designed and implemented an automated system to enhance
eBay listing titles
Conducted market research and pricing analysis using
Integrated ChatGPT into the listing pipeline using a custom
Terapeak and Google Sheets prompt developed through iterative analysis
Automated product listing creation using AI tools and Parsed product data from suppliers and passed it through GPT
bulk templates to generate high-converting, SEO-friendly titles
Provided customer support in English, handling returns, Resulted in significantly improved click-through rates and search
visibility for key product categories
delays, and disputes
Improved search visibility through SEO optimization and
top-selling item focus
Increased sales by 300% in the first 6 months through LANGUAGES
strategic product targeting
Ukrainian English
Native or Bilingual Proficiency Professional Working
Proficiency
Russian
Native or Bilingual Proficiency
INTERESTS
Chess – strategic thinking and patience
Personal Growth – learning, productivity, and mindset
development
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