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Maryna Zhorova
Data Curation Specialist

PROFILE
Data Analyst with 7+ years of experience in data processing, analysis, and reporting.
Skilled at transforming business requirements into actionable insights that support
strategic decision-making. Proficient in SQL, Mode, and Google Spreadsheets for
data querying, visualization, and performance tracking. Experienced in monitoring
project metrics, identifying opportunities for optimization, and presenting clear
findings to cross-functional stakeholders, including Engineering and Product teams.
CONTACT At Lyft, conducted research and categorization of search engine–related issues,
contributing to improved functionality and successful launch of new projects.
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WORK EXPERIENCE
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Kyiv, Ukraine Lyft 2021 - Present Kyiv, Ukraine
Data Curation Specialist
LinkedIn Analyzed and categorized search engine failures, identifying key patterns and
providing actionable insights to the Engineering team.
Triaged, escalated, and resolved customer-reported data quality issues in Jira,
EDUCATION including missing data, inaccuracies, and search anomalies, improving overall
system reliability.
Chernihiv National University of Partnered with Product and Engineering teams to enhance the user
Technology experience within the Lyft app by identifying and addressing critical gaps in
search functionality.
Contributed to process optimization by uncovering and eliminating
SKILLS inefficiencies in workflows, resulting in faster issue resolution and improved
team productivity.
Designed and delivered project-specific training programs, ensuring
Data Tools: SQL, Google consistent, high-quality data curation practices across the team.
Spreadsheets, Data Cleaning,
CIENCE Technologies 2020 - 2021 Kyiv, Ukraine
Data Interpretation,
Data researcher
Reporting
Compiled, prepared, and distributed prospect and data management reports
to support business decision-making.
Project Management: Jira, Collected, analyzed, and interpreted complex datasets to identify trends,
Confluence, Workflow patterns, and actionable insights.
Optimization, Cross-Team Created clear, data-driven reports and delivered presentations to
stakeholders, enabling informed strategic and operational decisions.
Collaboration
Infuse 2019 - 2020 Kyiv, Ukraine
Client Success Specialist
Analytical & Problem-
Served as the main point of contact for client inquiries, resolving complex
Solving: Trend Identification,
issues and escalations.
Pattern Recognition, Root Collaborated with teams to troubleshoot problems, optimize workflows, and
Cause Analysis improve client satisfaction.
Provided guidance to clients, monitored accounts, and supported daily
Communication & operations to enhance efficiency and retention.

Presentation: Data-Driven
Ukraine International Airlines 2019 - 2020 Kyiv, Ukraine
Reporting, Stakeholder Reservation Department Manager
Communication, Training &
Managed flight reservations and ensured seamless customer service by
Knowledge Sharing leveraging the Amadeus platform and related technologies.
Coordinated reservation processes to meet client needs efficiently and
accurately.