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Dmytro

Менеджер по работе с клиентами

Рассматривает должности:
Менеджер по работе с клиентами, Менеджер по продажам
Возраст:
29 лет
Город проживания:
Киев
Готов работать:
Удаленно

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DMITRY KONDRASHOV
Business Development Manager • B2B Sales • International Operations
Spain (Remote) • [открыть контакты](см. выше в блоке «контактная информация») • ✉ [открыть контакты](см. выше в блоке «контактная информация»)
LinkedIn: [открыть контакты](см. выше в блоке «контактная информация»)

PROFESSIONAL SUMMARY
Dynamic Business Development and Sales professional with 4+ years of experience driving revenue growth
across international markets and diverse B2B sectors. Trilingual (Russian/English/Chinese) with proven
expertise in client acquisition, strategic partnerships, and team leadership. Track record of building high-
performing sales operations from scratch, scaling client portfolios by 70%+, and optimizing business processes
for maximum efficiency. Specialized in cross-border commerce, supply chain solutions, and digital
transformation initiatives. Combines strong analytical capabilities with consultative selling approach to deliver
measurable business impact.

CORE COMPETENCIES
B2B Sales & Business Development • Strategic Partnerships • Client Acquisition & Retention • Key Account
Management • Revenue Growth • Team Leadership & Training • Sales Process Optimization • CRM Systems
(Bitrix24) • Contract Negotiation • Market Analysis • Pipeline Management • Cross-Border Operations •
Supply Chain Solutions • E-commerce • Digital Transformation • Multilingual Communication

PROFESSIONAL EXPERIENCE
Sales Executive
Sea Star Logistics Co., Ltd. | Bangkok, Thailand | Sep 2024 – Jun 2025
• Spearheaded end-to-end development and launch of LCL freight service from Bangkok to Vladivostok
via Ho Chi Minh City (Vietnam) transshipment, reducing average delivery time by 50% (from 30 to 14
days) compared to standard Busan (Korea) routing.
• Secured and managed key accounts including CDEK (largest courier company in Russia) and Thai
exporters.
• Served as primary liaison between Sea Star Logistics and Russian carrier FESCO, leveraging Russian-
English bilingual capabilities to streamline communication, coordinate vessel scheduling, and resolve
operational issues.
• Conducted market and competitor analysis of Russia-Thailand maritime logistics to strengthen FESCO
brand presence in Thai market.
• Represented company at Bangkok logistics trade shows and Thai-Russian Chamber of Commerce
events, expanding client pipeline.
Senior Sales Manager & Team Lead
Avrora Logistic LLC | Jun 2023 – Aug 2024
• Drove 15-20% revenue growth while balancing dual responsibilities: achieving personal sales targets
and leading 5-person sales team (recruited and trained 2 new members).
• Acquired 5-8 strategic clients through consultative sales approach, increasing average deal value by
25%+ ($600-$800 to $700-$1,300).
• Optimized CRM workflows in Bitrix24: implemented 10-minute response SLA with automated lead
routing, improving conversion rates and customer experience.
• Managed complex international supply chain operations across multiple transportation modes and
geographies. Coordinated cross-functional teams to meet aggressive delivery timelines and ensure
client satisfaction.
• Leveraged Chinese language fluency (HSK-5) as unique differentiator, enabling seamless
communication with Asia-Pacific partners and delivering superior service quality.
• Coordinated regulatory compliance and documentation processes, ensuring smooth cross-border
transactions and minimizing delays.

Senior Sales Manager → Head of Sales
FULEX.PRO (E-commerce Fulfillment) | Jan 2021 – Jun 2023
• Rebuilt sales organization from ground up during critical business transition (complete team turnover;
4x facility expansion). Successfully recruited, onboarded, and trained 9-person team within 6 months,
achieving full capacity utilization by year-end.
• Scaled client portfolio by 70%+: expanded from 2-3 enterprise accounts and 5-10 SMBs to 5-6
enterprise clients and 25+ small-to-medium businesses across major e-commerce platforms.
• Personally closed 8 strategic accounts with 35%+ higher contract values than company average
($2,500-$3,100 vs. $1,800-$2,300). Secured company's largest upfront commitment within one week:
$37,000 from enterprise client.
• Architected end-to-end sales infrastructure: designed sales playbooks, built automated CRM
workflows with 10-minute lead response SLA, created comprehensive knowledge management system
with training materials and SOPs.
• Implemented data-driven 3-tier compensation model (base + performance commission + recurring
revenue share) aligned with activity-based KPIs, driving accountability and results.
• Developed automated pricing tool reducing proposal turnaround time by 60%. Served as company
spokesperson across digital platforms, establishing thought leadership in marketplace operations.

EDUCATION
Bachelor of Economics – International Economics and Trade
Hainan Normal University, School of Economics and Management | China | 2015 – 2019
HSK-5 Certificate (Chinese Proficiency) | 2019

TECHNICAL SKILLS
CRM & Sales Tools: Bitrix24 (advanced: automation, workflows, analytics) • Microsoft Office Suite (Excel,
PowerPoint, Word) • Google Workspace • Data Analysis & Reporting • Business Process Design • Project
Management • Digital Communication Platforms (WeChat, Teams)

LANGUAGES
Russian – Native • Ukrainian – Native • English – C1 (Advanced) • Chinese (Mandarin) – C1 (Advanced, HSK-5
certified)

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