Rachel

RACHEL CHARI
CUSTOMER SERVICE KIEV, 01001, UKRAINE [открыть контакты](см. выше в блоке «контактная информация»)

DETAILS PROFILE
Abrykosova Street, 12 I am a hardworking and energetic lady who can work under-pressure with or without
Kiev, 01001 supervision.
Ukraine
Goal oriented.
[открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация») Self-motivated.

Date / Place of birth Ability to collaborate with people from different-backgrounds.
27 May 1997
Zimbabwe EMPLOYMENT HISTORY
Nationality
English Teacher at Preply, Lviv
Zimbabwean
October 2018 — December 2021
Driving license
• Provided additional support to students with special needs and also to students
None
who were less confident to speak up.

Monitor students' progress and communicate with parents to meet their education
SKILLS
goals.
Critical Thinking Skills
Implement lesson plans emphasizing proper grammar exercises.
Flexibility and Adaptability
Aid students who seemed frustrated by going through one on one after class.
Hard Working
Customer service at Genesis , Kiev
Ability to Work in a Team
February 2022 — February 2023
Ability to Learn Quickly • Processing orders, forms, applications, and requests.

Communication Skills Keeping records of customer interactions, transactions, comments, and
complaints.

LANGUAGES Communicating and coordinating with colleagues as necessary.

English Answering questions about a company's products or services.

Processing orders and transactions.

Resolving issues and troubleshooting technical problems.

Delivering information about a company's offerings.

Providing proactive customer outreach.

Customer Representative at Le regent Montmartre, Paris
April 2023 — December 2023
 • Meeting planned sales goals.

Setting individual sales targets with the sales team.

Tracking sales goals and reporting results as necessary.

Overseeing the activities and performance of the sales team.

Coordinating with marketing on lead generation.

The ongoing training of your salespeople.

Developing your sales team through motivation, counseling, and product
knowledge education.

Promoting the organization and products.

Understand our ideal customers and how they relate to our products.

January 2024 — January 2025

EDUCATION

Financial Banking and lnsurance, Banking University of Lviv, Lviv
March 2017 — September 2020
Bachelor of Financial banking and Insurance.

COURSES

Diploma in Leadership and Management , Shaw Academy
January 2017

Certificate in ACCA ( Association of Certified Chartered Accountants , Trust Academy
January 2015 — November 2015