Дмитро

DMYTRO
MYKHAILYTSKYI
TRAFFIC MANAGER

CONTACT
WORK EXPERIENCE
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Dispatcher
I worked as a Dispatcher for 1 year,
handling the following tasks: 2023-2024
SKILLS Adding vehicles from load boards: Regularly sourced and added vehicles from
Communication Skills load boards to the system, ensuring accurate and up-to-date information.
Problem-Solving
Stress Resilience Verifying all documents for vehicles: Thoroughly reviewed and verified all
Quick Decision-Making necessary documentation for each vehicle to ensure compliance with legal and
Attention to Detail company requirements.
Adaptability
Customer Support Calling pickup locations to obtain current information: Contacted pickup
Google Email Management locations to confirm details, verify availability, and gather any updates or
Report Generation changes in schedules.
Self-Discipline
Willingness to Learn New Things Closely cooperating with drivers: Maintained close communication with drivers
Social Media Management to provide updates, answer questions, and resolve any issues that arose during
Real-Time Shipment Tracking transit, particularly when other dispatchers were unavailable.
Newsletter Management
Targeted Advertising Handling customer inquiries and concerns: Acted as the primary point of
contact for customers, addressing inquiries, resolving issues, and providing
updates on the status of their shipments.

SPECIAL SKILLS
Advanced AI Bot Utilization
Content Manager Freelance
Targeted Advertising Strategy
I worked as a Content Manager on Twitter
Influencer Partnership Management for 5 months , handling the following tasks:

Crisis Management in Real-Time Content Creation and Management: Developed and published high-quality
Operations content, including regular posts and updates, with a focus on AI-related
extensions. Ensured that the content was aligned with current trends and
High-Level Stress Management audience interests.

Advanced Analytical Reporting Newsletter Management: Created and distributed newsletters with relevant
news and offers, maintaining a high level of engagement and subscriber
retention.

Bot Utilization: Set up, managed, and effectively used AI bots to automate
processes such as posting, monitoring activity, and interacting with users,
enhancing efficiency and responsiveness.

Targeted Advertising: Designed and implemented targeted advertising

ENGLISH campaigns to increase reach, boost brand awareness, and attract the target
audience.

LEVEL-B2 Influencer Engagement: Established and maintained relationships with
influencers to promote products and expand the brand's presence on social
media. Coordinated collaborative projects and campaigns aimed at growing the
audience and engagement.