Валентина

Alehina Valentina​
IT Project Manager​

Contacts:
Phone: [открыть контакты](см. выше в блоке «контактная информация»)
Telegram: @valechka1
Email: [открыть контакты](см. выше в блоке «контактная информация»)

Summary of Qualifications Strong result-oriented mindset with a logical and methodical
approach to achieving goals and objectives.
Proactive and decisive, with a proven ability to develop effective
solutions to challenges.
Reliable and detail-oriented, maintaining high personal standards in all
tasks. Entrepreneurial and innovative, with a strong drive and sharp
business acumen. Skilled in identifying and developing opportunities
while implementing strategic plans.
Excellent problem-solving skills with the initiative to deliver impactful
solutions.

Skills
Scope & Risk Management: Expert Judgment, WBS, Inspection,
Probability & Impact Matrix, Risk Audits​
Communication & Stakeholder Management: ​
Stakeholder Analysis, Information Distribution, Meetings​
Cost & Time Management: Estimating Tools, Reserve Analysis,
Network Diagram, Critical Path, Schedule Compression​
Project Execution & Monitoring: ​
Plan Creation & Execution, Team Management, Performance
Evaluation, Reports​
Tools: Microsoft Project, MS Office, Confluence, Jira, Test Track,
Mantis

Experience PE V. V. Alеhina
Project manager | Customer facing | 3 + Years
●​ Led the full cycle of international project implementation — from
identifying potential stakeholders (Turkey, Israel, Europe) to
launching and completing projects.
●​ Conducted negotiations, presented company services, and
tailored proposals to meet clients' individual needs.
●​ Coordinated cross-functional teams and managed a team of
project managers to ensure effective and timely task execution.
●​ Responsible for all project stages: risk analysis, budget planning,
team coordination, and quality control.
●​ Successfully completed over 10 international projects.
●​ Increased partnership agreements by 30%.
●​ Optimized internal processes, reducing project delivery time by
20%.
●​ Implemented an effective communication system with
stakeholders, ensuring long-term collaboration with key client
Experience CC Premium​
Project Manager | B2B Consulting & Sales | 2.5+ Years
●​ Managed and successfully delivered short-term B2B projects
focused on consulting and sales services for corporate clients.
●​ Applied iterative project management approaches to ensure
efficiency and rapid results.
●​ Communicated with seller-managers to receive projects and key
requirements.
●​ Liaised with stakeholders, assessed project scope, evaluated
risks, and calculated project profitability.
●​ Led projects from start to finish, ensuring timely execution and
high client satisfaction.
●​ Introduced new stakeholder search functions, increasing
company productivity by nearly 60%.
●​ Optimized workflows using LP CRM and Bitrix24, enhancing
team coordination and project execution efficiency.

Experience CC Niro​
Scriptwriter | Communication & Process Optimization | 2+ Years
●​ Developed and optimized communication scripts for operators,
ensuring structured and effective customer interactions.
●​ Created a comprehensive training program to help operators
quickly acquire the necessary skills and confidently engage with
customers.
●​ Developed internal regulations to streamline team workflows,
enhancing efficiency and service consistency.
●​ Improved sales performance by 45% through refined
communication strategies and optimized internal processes.
●​ Collaborated closely with the training department and
cross-functional teams to support high customer satisfaction and
business growth.
●​ Worked extensively with Bitrix and LP CRM to improve customer
relationship management and boost overall team efficiency.
Experience СС Kiwi​
HR Manager | Talent Acquisition & Corporate Culture | 3.5+ Years
●​ Responsible for recruiting operators and supporting them
throughout their entire employee lifecycle.
●​ Focused on creating a comfortable environment to ensure
smooth adaptation and long-term success.
●​ Established effective cooperation with operators, fostering
long-term commitment to the company.
●​ Enhanced employee satisfaction and retention through
high-quality support and optimized onboarding processes.
●​ Led a team of 2–3 HR specialists, ensuring efficient talent
acquisition and employee management.
●​ Utilized Bitrix24 and HR-specific software to streamline HR
operations and improve team efficiency.

Courses IT Project Manager Course (Beetroot Academy) - 2024

Education Law in ONMA​
Hydrotechnics in MCTF

Languages: Ukrainian – Native
English – А2
Spanish – A1 (Recently started learning)