Катерина
Business operations manager
Контактная информация
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Опыт работы
Business support operations and engagement manager
с 01.2020 по 08.2024
(4 года 8 месяцев)
Infopulse, Part of Tietoevry Create, Київ (IT)
- Participated in 3 internal Mergers & Acquisitions projects as Business Support Manager, ensuring full migration of systems and people processes to European-aligned platforms within 3-5 months.
- Co-led COVID-19 crisis response and wartime support for employees in coordination with C-level and HR.
- As Engagement Manager, represented the company in pre-sales meetings with clients alongside CTO and sales team, presenting tailored success cases.
- Organized a Microsoft tech event, resulting in a 25% boost in engagement through product demos and promotional campaigns.
- Liaised and collaborated with cross-functional departments to ensure alignment and smooth workflow across business units.
Administrative and event manager
с 09.2019 по 12.2019
(4 месяца)
Dreamteam.gg, Київ (IT)
- Streamlined office workflows, boosting productivity and reducing operational bottlenecks.
- Managed event marketing efforts, organizing team-building and promotional events to enhance brand engagement.
- Centralized and optimized inventory management processes.
Administrative and operations manager
с 10.2018 по 09.2019
(1 год)
NDA (Israel Startup), Київ (IT)
- Set up a Kyiv office aligning with international standards, ensuring seamless operations.
- Improved customer satisfaction through feedback mechanisms, boosting engagement.
Office manager and Executive assistant to CEO
с 02.2018 по 09.2018
(8 месяцев)
YouScan, Київ (IT)
- Coordinated corporate retreats and managed office operations efficiently.
- Organized and participated in performance reviews and employee satisfaction surveys.
- Prevented infrastructure damage by proactively addressing a flood risk in a 643 sq. m office.
Office manager
с 01.2017 по 01.2018
(1 год)
Comodo, Київ (IT)
- Opened a new company branch in Kyiv, managing onboarding and office setup.
- Handled various office projects and assisted with HR-related processes.
Образование
Donetsk Institute of Tourism Business
Master’s degree in Business administrative management, Донецьк
Высшее, с 2008 по 2014 (6 лет)
Дополнительное образование и сертификаты
Managers Grow Up Academy
2024
People Management Processes Course
2013
Get things done tasks management
2022
Project manager in IT
2021
Знания и навыки
- MS Office
- Google Chrome
- CRM
- Google Docs
- Trello
- Організаторські здібності
- Gmail
- Redmine
- Slack
- IOS
- Pipedrive
- Event Organisation
- Business communication
- MS Excel
- MS PowerPoint
Знание языков
- Английский — продвинутый
- Испанский — выше среднего
- Украинский — свободно
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