Tobi

Professional Summary
Data-driven and detail-oriented professional with extensive experience in data analysis, MI reporting, and stakeholder collaboration. Proficient in Power BI, Excel, and Python, leveraging these tools to extract insights, optimize workflows, and support strategic decisions impacting customer experience. Adept at managing ad-hoc requests, automating reports, and ensuring data integrity. Strong communicator, comfortable presenting to senior stakeholders and contributing to self-service reporting. Proven ability to thrive in a fast-paced, deadline-driven environment while collaborating effectively with multiple teams. Passionate about delivering high-quality results and driving continuous improvement.
CORE SKILLS & COMPETENCIES
• Data Analysis & Reporting – Expertise in handling large datasets, extracting insights, and presenting findings using Power BI, Excel, and SQL.
• Management Information (MI) Reporting – Experience delivering statutory, regular, and ad-hoc reports for internal and external stakeholders.
• Process Automation & Optimization – Skilled in streamlining data workflows and enhancing reporting efficiency.
• Stakeholder Engagement – Strong ability to liaise with internal and external stakeholders, ensuring data requirements are met effectively.
• Project & Workflow Management – Experience managing data-driven projects, meeting deadlines, and prioritizing tasks.
• Data Visualization & Storytelling – Ability to present complex data insights using Power BI dashboards, Word, and PowerPoint infographics.
WORK EXPERIENCE

Cardiff Council Children Services - Business Support Officer.| May 2024|
• Maintain and update CRM/CRS (CareFirst), Calculate cost of Service packages, enter details of financial packages, check invoices with service providers and process payments.
• Administration of subsistence payments for looked after children and unaccompanied asylum seeking children (UASC), and acting as point of contact for resolution of their claims dispute.
• Operation of petty cash and suspense accounts.
• Make payments and progress chase the receipt of VAT receipts/invoices for reconciliation purposes.
• Reconciliation of cash book and credit card expenses, maintain financial records and update trackers.
• To set up and support financial meetings with budget holders and managers.
• Maintaining budgetary control records, processing expenditures.
Taylor & Eyre Limited – Operations Associate.|Nov. 2022 – April 2024|
• Collaborate across teams to drive projects forward, ensuring timelines, milestones, and deliverables are met
• Spearheaded development of comprehensive BI reporting suite using Power BI and Excel, incorporating complex KPIs’ for business performance tracking
• Led end to end reporting projects, including requirement gathering, dashboard development, and stakeholder training
• Gathered and documented the key performance indicators (KPIs) of colleagues required for the BI reporting dashboard and turn them into actionable insights .
• Continuously refine operational tools and systems, becoming the go-to expert for troubleshooting and improvement.
• Serve as the backbone of our operations by centralizing information management, providing ad-hoc administrative support, and organizing unforgettable company events and team-building activities.
• Deliver a standout onboarding experience for new hires, ensuring they hit the ground running and feel at home with our values and culture.
• Management and preparation of cash flow forecasts to ensure the business always had enough liquidity to settle trade agreements.
• Automated routine reporting processes, significantly reducing manual data entry and improving accuracy
• Served as the primary point of contact for reporting system troubleshooting and enhancement
• Implemented data quality controls and validation processes, ensuring 99.9% accuracy in all reports
FBNQuest Merchant Bank – Transaction Analyst.| Feb. 2019 – Sept 2022|
• Processed equity trades and performed reconciliation.
• Managed standard operational queries, providing effective responses and escalating complex issues.
• Delivered financial and statutory reports using Excel and Power BI.
• Collaborated with cross-functional teams to enhance transaction processing efficiency (up to 60%).
• Supported month-end and year-end closing activities, including monitoring capital inflows.
• Analyzed trade execution processes to streamline workflows and reduce turnaround time (by 40%).
• Processed various financial instruments (FGN Savings bonds, rights issues, IPOs) and managed related outflows.
• Generated payment and transaction reports using Oracle, and performed reconciliation using Excel (pivot tables, VLookUps).
• Communicated with internal and external stakeholders regarding project timelines and results.
• Performed KYC/AML due diligence, including identity verification and screening using World-Check.
• Analyzed legal documentation for private equity and LBO transactions to identify beneficial ownership and mitigate financial crime risks.
• Optimized KYC onboarding processes to reduce time by 15% and handled cross-border transactions.
• Prepared and submitted regulatory reports, ensuring compliance during audits.
• Reconciled complex equity and debt transactions.
• Trained junior analysts on KYC procedures and due diligence best practices, improving team accuracy and throughput.
Zenith Bank PLC – Assistant Branch Operations Manager.| Jun. 2018 – Jan. 2019|
• Reviewing and authorising different transactions ranging from cash deposits, cash withdrawals, cheque deposits and withdrawals, transfers of funds, FIRS, VAT, WHT and other payments on behalf of the Bank.
• Dealt with customer card payment disputes, chargebacks, and dispense errors (Mastercard and Visa).
• Recommended and sold bank products and services to customers based on their financial needs.
• Resolved customer complaints and issues in a timely and professional manner.
• Led customer data analysis, identifying trends and improving service delivery.
• Maintaining financial accounts by processing customer adjustments.
• Manage stakeholders
DUFMA Integrated Agritech Service Ltd - Project Manager|Apr. 2016 – March. 2018|
• Directed operations for a start-up, defined, implemented and documented processes, and streamlined supply chain line which reduced costs by up to 18%.
• Building and maintaining relationships with internal and external stakeholders.
• Cleaning and analysing data using Python and Excel to help inform decision making.
• Track task and projects to be completed, set deadlines and delegate tasks to project team while identifying any potential risks and managing them
• Led projects on risk assessment, identifying compliance gaps and implementing new protocols
• Led data-driven projects, ensuring resource management, timely completion and alignment with our goals.
• I continuously refine operational tools and systems, becoming the go-to expert for troubleshooting and improvement.
EDUCATION

• Master’s Degree in Data Science and Analytics – Cardiff University
• Bachelor’s degree in Management & Accounting – Ladoke Akintola University of Technology
• IBM Data Science Specialization – IBM
• Alteryx Designer Core Micro-Credential – Alteryx
• Introduction to the FCA/PRA & Investment Risks - CIFA Management (In Progress)

SKILLS & COMPETENCIES

Technical Proficiencies - Trello, Notion, Slack, MS Excel (Advanced), Power BI, Python, Business process modelling notation (BPMN) , Oracle, Financial Forecasting, Strong IT skills and other data visualization tools.
Analytical Skills - Requirements Gathering and Documentation, Analytical Thinking and Problem Solving, Policy Implementation, Process Improvement and Optimization, Streamlining Business Processes, Great time and resources management, Excellent observation and presentation skills, Data-Driven decision making, Stakeholder Management.

PROFESSIONAL MEMBERSHIP

• The Operational Research Society - Candidate associate. Membership No. 65050

REFERENCES
N: Eilidh Nicol
O: Team lead, Service Care Solutions limited
E: [открыть контакты](см. выше в блоке «контактная информация»)
T: 01772208964

N: Yasemin Ece
O: Manager, Taylor and Eyre limited
E: [открыть контакты](см. выше в блоке «контактная информация»)
T: 02071014853

N: Adewale Raji
O: People Management, FBNQuest Merchant Bank
E: [открыть контакты](см. выше в блоке «контактная информация»)
T: [открыть контакты](см. выше в блоке «контактная информация»)

N: Dr Tolu Olarewaju
O: Lecturer, Keele University
E: [открыть контакты](см. выше в блоке «контактная информация»)
T: 07442135166