Олена

OLENA SKRADINA
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SKILLS

Project Management | Office Administration | Travel and Event
Coordination | | Confidentiality and Discretion | Advanced Knowledge of
MS Office | English, Ukrainian & Russian fluent, German basic

CORE COMPETENCIES

Excellent Verbal and Written Communication | Problem Solving | Ability to
Work Under Pressure | Team Leadership | Excellent Time Management |
Multitasker | Professional Telephone Manner | Fast Decision Making |
Research and Critical Thinking Interpersonal Communication | High
Attention to Detail | Highly Organized | Ability to Travel | Diplomatic |
Flexible | Adaptable

PROFESSIONAL EXPERIENCE

Personal Assistant to the Manager/Telecommunication Assistant
‘Cyber Pay Payment Services Co.L.L.C’, Dubai, UAE.
2024 - to the present day
• Acting as a point of contact between the manager and all external
contacts and departments.
 • Ensuring the right information and proposals are filtered.
• Managing and conducting daily meetings, arranging international
conference calls.
• Taking minutes & dictations, maintaining records, and following up.
• Assisting the manager during business trips.
• Searching for qualified professionals, screening candidates,
conducting interviews, negotiating and making offers.
• Handling large volumes of private and confidential correspondence.
• Assisting employees or customers with phone system issues.

• Keeping records of telecom service agreements and contracts.

• Coordinating with telecom providers for installations, upgrades, or
issue resolution.

Business Development Manager
‘Zaki Group’, Luxury Beauty Salon Network, Dubai, UAE

2015 – 2020
• Basic company marketing, creating company profiles, writing
website content, developing promotional materials, managing
social media, collaborating with publishers.

• Collaborating with hotel landlords, construction companies, and
leading cosmetic brands in Italy, the UK, South Africa, and the
USA.

• Negotiations, contract signing, business correspondence, setting
up and using online service portals.

• Recruiting and selecting staff, working with major online resume
databases, conducting interviews, drafting job offers.

• Customer service, handling feedback, complaints, suggestions,
and requirements.

• Attending professional trade exhibitions such as Beautyworld
Middle East and Cosmoprof Bologna.
Executive Assistant to a Member of the Parliament of Ukraine
(Verkhovna Rada), Kyiv, Ukraine

2011 – 2013

• Providing organizational, technical, and other necessary
assistance to the MP in fulfilling their parliamentary duties;

• Executing personal assignments from the manager; fully
responsible for personal shopping and company equipment
purchases.

• Managing and organizing the MP’s personal meeting schedule;

• Receiving and registering incoming and outgoing correspondence;
handling courier service interactions;

• Preparing documents and materials, assisting in writing press
releases;

• Attendance at meetings of local executive bodies and local self-
government bodies, keeping records of all decisions made and
forming a working archive of weekly meetings.
• Receiving requests from local social organizations regarding the
needs of the population, cooperation with educational and
charitable foundations, receiving and processing personal requests
for financial support.
• Organizing team communications and planning events, both
internally and offsite, arranging catering for business meetings.

CEO Executive Assistant,
L.L.C ‘Technik Energy’, Kyiv, Ukraine

2010 – 2011

• Handling business correspondence;

• Managing incoming and outgoing mail;
 • Receiving and distributing incoming/outgoing calls;

• Executing tasks assigned by the manager and chief accountant;

• Translating documents and presentations into English;

• Organizing management’s business trips;

• Assisting employees with visa applications;

• Participating in international exhibitions.

Executive Assistant
‘Excelsio Invest Ukraine’ L.L.C, Kyiv, Ukraine
2007 – 2008

• Planning the manager’s daily schedule, including meetings,
phone calls, conference calls;

• Providing technical support for the manager’s activities during
meetings, negotiations, etc.;

• Participating in negotiations, corporate gatherings, and special
receptions;

• Preparing and managing necessary office documentation;

• Gathering and obtaining materials and information from various
external sources required by the manager;

• Receiving, processing, and sorting electronic correspondence;

• Organizing business trips, including booking tickets, hotels,
transportation, visa support;

• Corporate event planning and coordination;

• Executing personal assignments from the manager.
EDUCATION & PROFESSIONAL DEVELOPMENT

1+1 Media School, Kyiv, Ukraine
News TV Presenter, 2021

Kyiv Institute for the Humanities, Ukraine
International Relations
Masters Degree in Political Science and International Relations, with a
specialization in Translation, 2001-2007

General Educational School
School No.13 in Lysychansk, Ukraine | 1991-2001

PERSONAL INTERESTS

Book and poem writing | Vocal | English language teaching I Fashion
Design | Traveling

REFERENCES
Available upon request