Onor

Omang Ntui
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WhatsApp- [открыть контакты](см. выше в блоке «контактная информация»), Telegram- [открыть контакты](см. выше в блоке «контактная информация»)

PROFILE

Resourceful Virtual Assistant with extensive experience supporting C-suite executive to improve
operational efficency. skilled in email inbox managment, calendar optimization, efficent note taking
and data entry.

PROFESSIONAL EXPERIENCE

April 2023 – Bookimed, Sales Coordinator
May 2025
Manage and track customers orders, quotations, and contracts using
Remote
•

CRM systems platforms.
Communicate with hospitals, clinics, or doctors' offices to follow up on
•

inquiries, schedule product demonstrations, and confirm delivery
timelines.
Ensure compliance with industry regulations and internal procedures,
•

especially for sensitive medical devices or pharmaceuticals.
Respond to customer inquiries and resolve issues related to orders,
•

product specifications, or post-sale service.
Collaborate with logistics, regulatory, and technical departments to meet
•

client needs efficiently.

October 2022 – Elhanan Ventures Limited, Technical customer care representative
April 2023 Collaborated with IT and engineering teams to escalate and track
•

remote, Ireland unresolved incidents.
Providing a step-by-step guidance to resolve user issues
•

Monitoring System Performance and escalating complex issues to
•

higher-level support or engineering teams
Engaging with followers and managing communities
•

Tracking performance metrics (reach, engagement, conversions)
•

November 2020 – Xoenox Finance, Sales Representative
September 2022 Maintaining positive business relationships to ensure future sales
•

Remote Negotiating and closing sales deals
•

Providing excellent customer service and addressing customer inquiries
•

or concerns
Conducted pre-sales engagement over the phone.
•

Achieve agreed upon sales targets and outcomes within schedule
•
February 2018 – Seldery Integrated Services, Digital Telemarketer
September 2020 Conducted periodic market research and user surveys to identify
•

Remote customer needs.
Researched market and customer trends to gain insights into customer
•

needs which helped in understanding the customer and informing design
direction.
Prepared thoroughly detailed reports based on market findings, insights,
•

and gave recommendations based on findings.
Managed inventory and ensured it was kept up-to-date at all times using
•

Microsoft Excel.
Scouted and reached out to influencers - local and international, that
•

aligned with company values, for collaborations.
Systematic arrangement of items at warehouse and ensured all items
•

were stored in good condition for delivery.

EDUCATION

September 2015 – Sumy State University., Business Administration
June 2019
Sumy, Ukraine

SKILLS

Organizational Skill Problem solving Product Knowledge Effective Communication
Conflict Resolution Empathetic and Costumer focus Team management