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Support specialist
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Date of Birth: March 18, 1994
Target Fields: Logistics · Sales · IT / Tech Support · E-commerce · Digital Operations
PROFILE
Results-driven logistics and e-commerce specialist with 8+ years of experience optimizing
Dubai,Hessa st,Damac hills
supply chains and driving online sales growth. Combines technical expertise in transportation
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Logistics optimization: Reduced transportation costs by 20% through route planning and
trucks management.
SOFT SKILLS E-commerce growth: Increased online sales revenue by 15% via marketplace optimization
and targeted ads.
Problem-solving and working with uncertainty (for Fast learner with a self-driven and flexible mindset, capable of developing versatile skills in a
example, handling operations in war conditions) short period of time. Reliable, detail-oriented, and self-motivated — thrives in both independent
Systematic thinking and multi-tasking, able to maintain and team-based environments.
a high level of productivity for obtaining the goal
SKILLS SUMMARY
High level of resilience in crisis with an ability to
develop versatile skills Logistics & Supply Chain
Transportation planning & route optimization
Cross-functional communication skills (with IT,
Trucks maintenance supervision
commercial departments, management) Strong knowledge in export contract structure and Incoterms 2000
Stocks management and quality supervision
EDUCATION E-Commerce & Sales
E-commerce platform management and online sales optimization
Computer Engineering Website building – experience with platforms like Tilda, Wix, or WordPress
Khmelnitskyi National University Optimizing product listings, and leveraging digital tools to boost efficiency and performance
Specialist Degree 2011-2016 Technical
CRM systems adaptation, file sharing services management
Courses
Python - basic level
Supply Chain Management Specialization
Databases – basic knowledge of SQL and database structure
Coursera (Rutgers the State University of New Jersey)
IT Integration – ability to implement and adapt IT solutions into business workflows
Generation Python: Beginner Course – Stepik.org Cybersecurity - Configuration and management of cybersecurity in a workplace environment
Programming for Everybody
Coursera (University of Michigan) WORK EXPERIENCE 2020-2024
TOOLS LOGISTICS AND TRANSPORTATION SPECIALIST
Logistic OS (Kyiv,Ukraine)
Organization and control of cargo transportation from dispatch to delivery;
Microsoft Office , Google Workspace , CRM Systems ,
Notion , Trello , Asana , Zoom , Microsoft Teams , Oversight of transport documentation preparation and support;
Wireshark , Windows Security , VPN Clients. Monitoring of loading processes, cargo condition, and delivery deadlines;
Tracking fuel consumption and the technical condition of trucks;
Calculation and distribution of drivers’ salaries;
LANGUAGE Record-keeping of logistics operations and related expenses;
Route planning and optimization for efficient transportation;
Ukrainian - native Russian - С1 Supervision of regular maintenance and servicing of the vehicle fleet.
English - B2
ONLINE SALES & E-COMMERCE SPECIALIST 2016-2020
Self-employed (online)
Managed online sales across various marketplaces and e-commerce platforms, focusing on
REFERENCES revenue growth and performance improvement.
Developed and launched e-commerce websites with full technical setup, including domain
Alex Romanyuk [
Inspiration Holdings integration, CMS configuration, and basic SEO optimization.
Ksenia Gorodishtyan [
FIXENERGIES DMCC adding keywords to improve visibility and conversion rates.
Diana Stepanyants [
Set up and managed advertising campaigns on Google Ads and social media platforms
Eminent Energy DMCC
(Facebook, Instagram) aimed at attracting targeted traffic and increasing sales.
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