Оксана

OKSANA IALANSKA

EMPLOYMENT HISTORY
PERSONAL QUALITIES
Great responsibility, fast learning person with flexible ENGLISH TEACHER IN PRE-SCHOOL
state of mind, good communicative capabilities, well Poland 03.03.2025-31.04.2025
mannered, good team player, provide optimal customer
support with friendliness.
ERASMUS FOR YOUNG ENTREPRENEURS
Austria 01.05.2024-31.09.2024
SKILLS
1-ST LINE SUPPORT ANALYST/ENGINEER (ATOS)
Customer Service Support Customer Support (Ernst&Young)
MS Office Poland 01.02.2023-31.10.2023
Azure Active Directory Customer Support in English, Russian and Ukrainian.
Service Now Application Support, Diagnostic, analysis and providing solutions
according to SLA and ITIL Methodology
Command Prompt
ITIL Methodology
Application Support SALES MANAGER B2C RETAIL
Self-employed
Active Directory Ukraine 01.11.2010-24.02.2022
PingId
DaVinchi editing VIDEO EDITING • CONTENT MAKER
Self-employed
Photoshop etc
Ukraine 10.10.2004-30.09.2010

MOTIVATION
Increase Technical Skills, grow up professionally,
work in team, achieve new goals, overall
company productivity and customer satisfaction.

EDUCATION
LANGUAGES ZAPORIZZHYA STATE UNIVERCITY
Russian – C2 Ukraine 1995-2000
Ukrainian – C2 Associate Degree in Linguistics
English – B2-C1
German – A1 ATOS LICENSE 2 SUPPORT
Poland – A1/A2
Poland 2023
DWP ENGLISH B1/B2 COURCE
Poland 2023

ERASMUS FOR YOUNG ENTREPRENEURS
Austria 01.05.2024-31.09.2024

CONTACT ME:
Poland, 85-239 Bydgoszcz, Grunwaldska 98/3
POLISH LANGUAGE A1 COURCE
Poland 2024
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E-Mail: [открыть контакты](см. выше в блоке «контактная информация»)