Yaroslav

Yaroslav Hapotchenko

YAROSLAV
HAPOTCHENKO
05.02.2002

MOTIVATED AND FAST-LEARNING PROFESSIONAL WITH A STRONG WORK
ETHIC, EXCELLENT TEAMWORK SKILLS, AND MULTILINGUAL
COMMUNICATION ABILITIES. KNOWN FOR BEING PROACTIVE,
ADAPTABLE, AND FOCUSED ON ACHIEVING RESULTS IN DYNAMIC
ENVIRONMENTS.

EDUCATION EXPERIENCE
Gymnasium№2 (Ukraine,Odesa) CCIG group (Poland,Wroclaw)
I worked in customer service. My main job
2008-2019
was to answer phone calls and help
International Higher School of people, answer questions and provide
Logistics and Transport relevant information.
(Poland,Wroclaw)
2019-2022 Network Marketing Pro (Online(USA))
I worked in a large American company. My job was
Online courses “GeekBrains” (Online) to promote accounts in social networks, work with
2023-2024 advertising, communicate with clients on behalf of
the owner, fully analyze traffic and submit reports to
Odessa I.I. Mechnikov National management
University (Ukraine, Odesa)
Management 2020-2024 Skills
SUPPORT SPECIALIST
Languages: Fast and clear written communication Handling
Ukrainian – Native customer inquiries in chat and email
Russian – Native Problem-solving and conflict resolution
Multitasking and working with multiple chats
English – Advanced (C1)
Understanding of company products and services
Polish – Advanced (C1)
Typing speed and accuracy
Patience and empathy when assisting customers

[открыть контакты](см. выше в блоке «контактная информация») telegram: @YarikDM inst: yarik_gapot [открыть контакты](см. выше в блоке «контактная информация»)

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