Олександр

Oleksandr Falkovskyi
Software Quality Engineer
Lviv, Ukraine
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Summary
Proficient in QA (8 years experience) and collaboration tools such as Jira for issue
tracking, TestRail and Zephyr for structured test case management, Confluence for
documentation, and Postman for API request validation and testing. Solid
understanding of software testing methodologies, including black-box, regression,
integration, and smoke testing. In-depth knowledge of the Software Development Life
Cycle (SDLC), Software Testing Life Cycle (STLC), and defect lifecycle management.

Hands-on experience with REST API testing, including validation of request/response
payloads, authentication, and error handling. Skilled in cross-browser and responsive
testing. Experienced in UI/UX validation to align functionality with design and user
expectations. Capable of performing thorough manual testing on Android and iOS
devices, including installation, permission handling, and real-device testing.

Skilled in comprehensive test planning, including risk-based testing strategies, defining
test objectives, estimating efforts, and establishing clear acceptance criteria.
Experienced in requirements analysis to identify inconsistencies, ambiguities, and gaps
early in the development cycle. Proficient in designing high-quality, maintainable test
cases based on user stories, use cases, and technical documentation. Well-versed in
exploratory and ad-hoc testing techniques to uncover edge cases and usability issues.
Strong background in detailed defect reporting and tracking, ensuring clear
communication with developers and timely resolution.

Quick to adapt, self-motivated, and committed to continuous learning and professional
growth. Passionate about product quality and delivering a seamless user experience.

Skills
●​ Have client orientation and analytical skills;
●​ Attentive to detail;
●​ Result-oriented and a team player;
●​ Act with a clear sense of ownership and follow commitments;
●​ Take responsibility for own decisions, actions, and mistakes/failures;
●​ Willingness to learn and the ability to quickly master new knowledge;
●​ Able to constructively evaluate own capabilities/limitations;
●​ Able to clearly explain his or her key message both in written and verbal form,
while providing a suitable level of detail;
 ●​ Able to give well-delivered presentations, easily adapting message and style to
the audience;
●​ Able to work effectively in unstructured or dynamic environments and easily
adapt to them;
●​ Able to organize a complex workload while keeping focus on the high-priority
tasks to achieve the expected results;
●​ Have Upper-Intermediate level of English.

Work Experience
SoftServe (Outsource company) | Oct 2020 – Feb 2025
Senior QA Engineer (desktop/web/mobile)
Responsibilities:
●​ Collaborated with stakeholders to analyze business domains, clarify requirements,
and ensure alignment with project goals.
●​ Executed full-cycle quality control (QC) activities to meet product quality standards;
contributed to test strategy and planning updates.
●​ Performed risk analysis, identified quality risks, and supported risk response
planning.
●​ Assessed feature impact during test planning; estimated QC efforts for complex
tasks based on scope, dependencies, and test techniques.
●​ Prioritized tasks based on schedule, milestones, and delivery deadlines; defined
testing approaches, test design techniques, and coverage strategy.
●​ Analyzed feature dependencies, tracked requirement changes, and communicated
testing impacts to stakeholders.
●​ Prepared and maintained test cases/scenarios based on requirements using
standard test design techniques; conducted peer reviews for quality and
compliance.
●​ Supported the team through mentoring, coaching, and knowledge sharing;
participated in performance reviews and feedback sessions for junior team
members.
●​ Tracked and reported defects; conducted root cause analysis and impact
assessment for regression and system changes.
●​ Verified issue resolution and ensured test documentation was kept up to date.
●​ Managed and configured test environments, prepared test data, and validated data
integrity throughout testing
●​ Performed functional, regression, exploratory, and ad hoc testing across web,
desktop, and mobile platforms.
●​ Created test reports and deliverables after test cycles; advised on test tools and
configured them based on test approach.
●​ Assessed the scope and need for test automation; defined limitations and shared
insights with stakeholders.
●​ Contributed QC input to technical documentation, proposals, and architectural
planning.
●​ Ensured secure handling of customer data per project and company policies,
including during project closure and offboarding.
Phonexa (Bank oriented tool) | Sep 2019 – Sep 2020
QA Engineer (web/mobile)
Responsibilities:
●​ Manual web testing;
●​ Creation and supporting of test documentation via Test Rail;
●​ Creation tasks and bug reports using JIRA;
●​ Requirements collection;
●​ Requirements analysis, creation of specification.

Collaborator.pro (Crowd-marketing platform) | Jan 2019 – Jul 2019
QA Engineer (web)
Responsibilities:
●​ Manual testing of the collaborator.pro;
●​ Creation and support of test documentation via Confluence;
●​ Creation tasks and bug reports using JIRA;
●​ Requirements collection;
●​ Requirements analysis, creation of specification;
●​ Carrying out of grooming;
●​ Collection and analysis of requirements, grouping them in Epics/Stories;
●​ Sprint-planning, conducting of demo and retrospective.

Banza (Terrasoft CRM integration) | Feb 2018 – Dec 2018
QA Engineer (web)
Responsibilities:
●​ Manual testing of the CRM system;
●​ Creation and support of test documentation via TestRail;
●​ Creation tasks and bug reports using JIRA;
●​ Creation of demo data of implemented functionality for the customer;
●​ Participation in huge projects for the CRM-system implementation in microfinance
organizations;
●​ Analysis of business requirements.

Publishing House «Besplatka» | July 2014 – July 2017
Call center operator / Technical support
Responsibilities:
●​ Mobile application Beta testing;
●​ Receiving and correcting private advertisements;
●​ Online technical support on-site.

Languages
English: Upper-Intermediate

Qualifications
●​ Certificate of passing Extended QA Start course from StartIT training center
●​ Certificate of passing courses in Manual Quality Control from Exigen Services
Company
Education
University of Customs and Finance | 2012-2016
Faculty “Finance and Credit”

Interests
Social activity: volontier, photographer, ex-teacher organizer in International Children’s
Center