Samuel

Edikan Samuel
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Budapest
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Skills Professional Summary
• Customer service and retention Lead Generation Specialist with a strong background in CRM management and
• High-volume telemarketing telemarketing. Proven record of driving lead generation and elevating conversion
• Lead qualification and rates. Skilled in maintaining customer loyalty and establishing effective client
prospecting relationships, consistently meeting and exceeding targets.
• CRM management (Salesforce,
Pipedrive)
Experience
• B2B sales and negotiation
• Email and chat communication Saas Founders - Lead Generation Specialist
• Appointment scheduling Kyiv , Ukraine
• Microsoft Office Suite proficiency 03/2025 - Current
• Team collaboration • Conducted market research to identify potential leads and target audiences.
• Inbound and outbound sales • Developed and maintained lead generation campaigns through various digital
strategies channels.
• Effective communication skills • Created engaging content for email marketing campaigns to attract prospective
• Target audience identification clients.
• Outbound calling techniques • Analyzed campaign performance data to refine lead generation techniques
continuously.
• Developed a strategy for targeted outreach campaigns to maximize lead
Education generation efficiency.
06/2020 • Applied lead generating methods in high number of cold calls per day.
M.D.: • Implemented A and B testing techniques to determine which messaging was
Med most effective at generating leads.
Kharkiv National Medical
University TechVill Appliance Repair - Sales & Customer Support Specialist
(in progress or completed) North America
01/2024 - 07/2025
• Made 50–60+ daily calls to warm inbound leads, converting service inquiries into
booked appointments.
• Delivered persuasive sales pitches tailored to appliance type, urgency, and
region, driving strong close rates.
• Matched customer needs to pricing tiers (Common, High-End, Commercial) and
handled brand classification accurately.
• Scheduled technicians across the U.S. and Canada, offering same-day or next-day
availability.
• Maintained CRM records and followed up to close leads.
• Quoted services professionally and handled objections with clarity.
• Consistently exceeded sales targets while delivering excellent customer
experiences.

Active Planet - Sales/Ticketing Manager
Cyprus
08/2023 - 01/2024
• Boosted ticket sales by 30% YoY through strategic campaigns.
• Streamlined ticketing operations, improving efficiency by 50%.
• Built and maintained key client relationships.
• Resolved customer issues promptly and effectively.
• Monitored sales performance and optimized workflow with CRM tools.

DBB Software - Lead Generation / Sales Specialist
Poland
05/2022 - 07/2023
• Conducted product demos and overcame objections with technical clarity.
• Collaborated with marketing to refine pitch strategies, boosting conversion by
75%.
• Maintained pipeline via CRM and consistent lead generation.
• Stayed on top of market trends and client feedback.

Testelium - Sales / Account Manager
Ukraine
11/2020 - 03/2022
• Led market research to refine client acquisition strategy.
• Managed full client lifecycle from onboarding to retention.
• Closed sales through strong needs assessments and negotiation.
• Worked cross-functionally to deliver solutions and exceed expectations.

London-based Publisher & Tech Community - Lead Generation / Sales Manager
Budapest
02/2019 - 10/2020
• Coached a small sales team and monitored KPIs.
• Increased conversions through tailored campaigns and customer targeting.
• Built client trust via consultative selling and reliable service.