Олександр

OLEXANDR Ukraine

NECHYPORCHUK
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ABOUT ME WORK EXPERIENCE
Dynamic Administrative Manager
LEOVOLD Administrative Manager
with 4 Years at Leovold, Bachelor's Kyiv
Degree, and Proven Leadership Sep 2019 - Jun 2022 • Streamlined communication with stakeholders, enhancing
Skills. Expert in CRM Systems customer service and satisfaction.
(HubSpot), Technical Support, and • Implemented a robust project tracking system, ensuring on-
Microsoft Office Suite. Eager to time project delivery.
leverage my fast-learning ability
• Conducted financial trend analysis to mitigate risks and
and excellent communication skills
capitalize on opportunities.
to contribute to your team's
success. • Oversaw annual budget management, driving significant cost
savings.
HOBBIES & INTERESTS

• Sports & Physical Activity, HI- Sales manager/Client Support Functions
regular training and outdoor ECOM\DZEN.INVEST
Aug 2022 - Feb 2024 • Cultivated robust relationships with pivotal clients, enhancing
movement to maintain focus, customer retention and loyalty.
energy, and resilience.
• Enhanced CRM strategies, streamlining sales operations and
• Drawing & Creative Expression, elevating service excellence.
passion for sketching and visual
• Engineered predictive sales forecasting model to forecast
storytelling as a way to relax trends with precision.
and express emotions.
• Generated substantial revenue, contributing nearly €100,000
• Dancing, enjoy various dance within the initial five months of tenure.
styles, which nurture discipline,
• Acted as the first point of contact for client inquiries, resolving
coordination, and improvisation. technical and service-related issues with speed and care.
• Game Mastering in Dungeons & • Provided end to end client support: from onboarding and
Dragons, hosting and narrating training to troubleshooting and post-sale assistance.
immersive game sessions,
• Maintained detailed knowledge of product updates, ensuring
developing leadership, clients received timely, relevant guidance and maximum value.
storytelling, and conflict
resolution skills. • Monitored client satisfaction through surveys and direct
feedback, driving continuous service improvements.

YOUR Support manager
EDUCATION PSYCHIC\PSYCHIC
READINGS • Assisted users with product navigation, feature issues,
Jan 2025 - May 2025 login/access problems, and general troubleshooting across
BACHELOR
platforms.
Petro Mohyla Black Sea State
University / • Maintained a calm, compassionate tone while supporting
Mykolaiv / clients in emotionally sensitive situations, offering reassurance
2021 and clarity.
Field of Study «Information • Regularly communicated with vulnerable or distressed users,
technologies» showing empathy while staying focused on practical
Programme Subject Area resolution.
«Software Engineering»
• Documented and categorized recurring issues to help improve
internal processes and user experience.

SKILLS

LEADERSHIP

CRM SYSTEMS (HUBSPOT, ETC.)

TECHNICAL CUSTOMER SUPPORT

COMMUNICATION

FAST LEARNER

MICROSOFT OFFICE / EXCEL SUITE