Валерій

Work history

2024-09 - Technical Support Engineer in QA
2025-03 Department
Ajax Systems, Kyiv
• Analyzing server logs, which allowed me to
identify the service that malfunctioned and the

Valerii reasons for the issue
• Conducting software testing for mobile and

Markitan desktop platforms (reproducing bugs on
platforms such as Android, iOS, Windows, and
Junior Software Test macOS)
Engineer • After successfully reproducing the bug and
verifying the relevant test cases, I created a bug
Contacts report with all the necessary information
(environment details, reproduction steps,
Address application logs, screenshots/video of the bug
Kyiv Ukraine reproduction, app and server versions where the
Phone bug occurs or doesn't occur)
[открыть контакты](см. выше в блоке «контактная информация») • Handling requests from the L1 team (based on
these requests, I created bug reports for further
E-mail
processing by the QA team)
[открыть контакты](см. выше в блоке «контактная информация»)
• Edited the current technical information in the
knowledge base and updated it according to
Skills the latest changes in procedures and processes

• Knowledge of client 2022-11 - Technical Support Engineer (L1, L2)
server architecture 2024-08
Binotel, Kyiv

• Knowledge of PDLC • Configured telecommunication networks
(installation and setup of SIP telephony)
• Worked with JSON data • Set up event tracking in Google Analytics
formats • Configured and installed custom widgets on
client websites using FTP access or CMS
• knowledge of HTTP,
credentials
TCP,UDP protocols
• Created scripts for visual changes to the widgets
• Experience with logs ( (in JSON format)
based on Kibana)

• basic knowledge of Education
JavaScript, C# syntax
2018-09 - Bachelor of Science: Electronics and
• Experience with CMS
(WordPress,OpenCart,
2022-06 telecommunications,
Joomla ) Telecommunications and Radio
• Experience with FTP Engineering
• Experience with logs ( on NATIONAL TECHNICAL UNIVERSITY OF UKRAINE “IGOR

Asterisk) SIKORSKY KYIV POLITECHNIC INSTITUTE - Kyiv Sity

• Experience with Google
Analytics 4 / Google Tag
Manager

Languages
English

Upper intermediate (B2)

Ukrainian

Bilingual or Proficient (C2)