Марія

MARIIA
HNYDA

CONTACT ABOUT ME
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I have a diverse professional background in education, customer relationship
Lviv, Ukraine
management, and translation, which has equipped me with a versatile skill set.
With experience in client communication, sales strategy, and personalized
English instruction, I am adept at adapting to various professional
EDUCATION environments and meeting individual needs.

LVIV STATE UNIVERSITY OF LIFE SAFETY

Bachelor in “ Germanic languages and
literatures ( including translation )
English is the first language”.
EXPERIENCE
2021 - 2025

March 2023 – May 2024
English Teacher
SKILLS Language School (official employment)
Taught General and Business English to children and adults in group and
Client Communication & Relationship-
individual formats
Building
Designed interactive lesson plans and assessed students' progress regularly
Sales Strategy & CRM Management
Gained experience in classroom management and curriculum adaptation
Personalized English Language
May 2024 – September 2024
Instruction
Service and Sales Manager – Language Education Courses
Translation & Interpreting (Consecutive,
• Worked as a service and sales manager, promoting and selling language learning
Written)
courses
Cross-Cultural Communication Skills
• Provided personalized consultations to clients and matched them with suitable
programs

LANGUAGE • Ensured high-quality customer service and supported clients throughout the
learning process

Ukrainian - native • Collaborated with the academic team to tailor course offerings to client needs
September 2024 – Present
English - Upper-Intermediate Continue to work independently with a focus on effective communication and
exam preparation ( CAT ,PET )
French - Pre-Intermediate Utilize digital tools, games, and tailored resources to enhance the learning
experience