Esther

Esther Nwokedi
Sales Executive
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Profile
Detail-oriented Virtual Assistant and Sales Professional with 6 years of experience providing administrative
support and driving customer engagement. Experienced in email management, scheduling, CRM updates,
client follow-ups, and contract coordination, while supporting customer acquisition and retention. Proactive,
reliable, and highly adaptable, with strong communication skills and the ability to thrive in remote work
environments.

Professional Experience
Sales Executive, Kod 95 Academy 02/2024 – 12/2025
Served as first point of contact for prospective and existing clients via calls, email,
• Warsaw, Poland
and messaging platforms.
Scheduled meetings, appointments, and service bookings while coordinating
•

availability between clients and service providers.
Followed up on leads, contracts, and payments to support sales conversions and
•

revenue growth.
Maintained accurate records and updates using CRM systems and shared progress
•

reports with management.
Ensured smooth communication between clients and internal teams to prevent
•

delays or miscommunication.
Delivered a friendly, professional customer experience, improving client trust and
•

satisfaction.

Virtual assistant, DentistFind 04/2021 – 01/2024
Managed emails, calendars, and documentation for busy teams. Canada
• Canada/ Remote
Supported daily operations through organized scheduling and task tracking.
•

Assisted with client communication and follow-ups across multiple platforms.
•

Sales Executive, BrightEdge Solutions Ltd. 08/2019 – 03/2021
Identified and engaged potential clients through cold calls, follow-ups, and
• Remote
referrals, consistently meeting and exceeding sales targets.
Presented products and services to clients, clearly explaining features, benefits,
•

and pricing to drive conversions.
Built and maintained strong customer relationships, resulting in repeat business
•

and long-term client retention.

Skills
Sales & Lead Follow-Up CRM & Record Management
Team & Client Coordination Remote Work & Time Management
Scheduling & Dispatch Coordination Appointment Setting
Customer Satisfaction & Retention Administrative & Organizational Support
Tools & Systems
CRM systems Whatsapp, Slack, Email, Zoom
Google workspace (Docs, sheets, Calendar) Scheduling & task management tools

Education
Bsc. Agric Economics Extension, University Of Science and Technology 2016 – 2021
Nigeria