Vitalii
Front-end developer, 20 000 грн
Контактная информация
Соискатель указал телефон , эл. почту и LinkedIn.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/15055081/
Опыт работы
Customer support representative
с 12.2024 по наст. время
(1 год)
SupportiveCare, Дистанційно (IT)
In my role as a Customer Support Representative, I provided comprehensive assistance to customers across multiple communication channels, handling inquiries, complaints, and product-related issues with a focus on delivering clear, helpful solutions. I provided detailed information about services, resolved technical and usage problems, and monitored customer satisfaction to ensure a positive user experience.
I collaborated closely with cross-functional teams to address customer concerns efficiently, maintained accurate documentation and reports, and analyzed support performance to identify opportunities for improvement. Additionally, I actively contributed to enhancing service quality and optimizing internal support processes. This role strengthened my communication, problem-solving, and multitasking skills, as well as my ability to remain calm and solutions-oriented in high-pressure situations.
Fullstack-розробник
с 05.2024 по 03.2025
(11 месяцев)
Goit, Дистанційно (Освіта, наука)
“During my year of intensive training at GoIT, I was not only studying theory but consistently applying it in practice through tasks and projects that closely resembled real commercial development. Over the last six months, I worked in an environment that simulated an actual workplace — with strict deadlines, team collaboration, code reviews, and continuous iteration based on feedback.
This experience has given me practical, production-ready skills. I can confidently say that the workload and responsibilities I handled during this period are equivalent to those of an entry-level professional role. I didn’t simply learn the material — I applied it daily, solved real problems, and developed the ability to work effectively in a modern development workflow.”
Образование
Харківський Політехнічний Інститут
Єлектро-енергетичний, Харків
Высшее, с 2009 по 2015 (6 лет)
Дополнительное образование и сертификаты
FullStack Developer - GoIT
2024, 1 рік
Сертификат
Знания и навыки
- Висока працездатність
- HTML
- CSS
- JavaScript
- Git
- React
- GitHub
- Figma
- SASS
- TypeScript
- Node.js
- Стресостійкість
- SCSS
Знание языков
- Украинский — свободно
- Английский — выше среднего
Дополнительная информация
Certificate GoIT:
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