Сервис поиска работы №1 в Украине
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Project-менеджер
- Рассматривает должности:
- Project-менеджер, Project coordinator, Coordinator, Support manager, Customer success manager, Sales manager, Спеціаліст з розвитку, Фрахтовий менеджер, Менеджер операційної діяльності
- Город:
- Львов
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VIKTOR YUNAK
Operations & Process Specialist | Sales & Field Leadership |
Logistics | Technical Troubleshooting | People Management
[открыть контакты ](см. выше в блоке «контактная информация») [открыть контакты ](см. выше в блоке «контактная информация»)
[открыть контакты ](см. выше в блоке «контактная информация») Lviv
SUMMARY KEY ACHIEVEMENTS
Results-driven Operations Leader with a track record of scaling field service teams and Enhanced Customer
building high-conversion sales processes. Expert at bridging the gap between technical
logistics and commercial growth
Satisfaction
Oversaw increase of client
satisfaction by 25% through
improved response times and
service quality.
EXPERIENCE
Field Operations Manager 06/2023 - 09/2025 Team Leadership
Success
Sure Lock & Key LLC | Up & Down Garage Doors Lviv, Ukraine
Trained and managed a team
• Negotiated supplier agreements and streamlined procurement processes of technicians, increasing team
• Coordinated technician schedules and logistics across multiple US states efficiency by 30%.
• Resolved customer and technical issues, improving satisfaction and retention
• Introduced scheduling improvements that reduced downtime and boosted technician
productivity Sales Revenue Growth
Boosted sales revenue by 15%
in the first quarter through
Sales Manager 01/2023 - 06/2023
strategic selling techniques and
QUADRO.UA Lviv, Ukraine client engagement.
• Built client relationships and delivered tailored solutions
• Improved customer loyalty through responsive support and follow up
• Provided scenario-based technical drone consulting to ensure client satisfaction
Improved Service
• Managed sales data and reporting through CRM system
Efficiency
Reduced service downtime by
20% by implementing effective
Affiliate Network Manager 01/2019 - 01/2023 technical troubleshooting
processes quickly.
Freelance Lviv, Ukraine
• Managed affiliate marketing campaigns, partnerships and commision structures
• Optimized campaigns with performance data to improve ROI
• Built long term affiliate partnerships, generating steady revenue EDUCATION
Bachelor's degree, Law
LANGUAGES Lviv Polytechnic National
University
English Proficient Ukrainian Native
01/2018 - 12/2022 Lviv, Ukraine
SKILLS
Operations & Field Management
Customer & Technical Support
Sales Growth & CRM Systems
Conflict Resolution & Crysis
Management
Compliance Management
Team Leadership & Coordination
Powered by
www.enhancv.com
Operations & Process Specialist | Sales & Field Leadership |
Logistics | Technical Troubleshooting | People Management
[
[
SUMMARY KEY ACHIEVEMENTS
Results-driven Operations Leader with a track record of scaling field service teams and Enhanced Customer
building high-conversion sales processes. Expert at bridging the gap between technical
logistics and commercial growth
Satisfaction
Oversaw increase of client
satisfaction by 25% through
improved response times and
service quality.
EXPERIENCE
Field Operations Manager 06/2023 - 09/2025 Team Leadership
Success
Sure Lock & Key LLC | Up & Down Garage Doors Lviv, Ukraine
Trained and managed a team
• Negotiated supplier agreements and streamlined procurement processes of technicians, increasing team
• Coordinated technician schedules and logistics across multiple US states efficiency by 30%.
• Resolved customer and technical issues, improving satisfaction and retention
• Introduced scheduling improvements that reduced downtime and boosted technician
productivity Sales Revenue Growth
Boosted sales revenue by 15%
in the first quarter through
Sales Manager 01/2023 - 06/2023
strategic selling techniques and
QUADRO.UA Lviv, Ukraine client engagement.
• Built client relationships and delivered tailored solutions
• Improved customer loyalty through responsive support and follow up
• Provided scenario-based technical drone consulting to ensure client satisfaction
Improved Service
• Managed sales data and reporting through CRM system
Efficiency
Reduced service downtime by
20% by implementing effective
Affiliate Network Manager 01/2019 - 01/2023 technical troubleshooting
processes quickly.
Freelance Lviv, Ukraine
• Managed affiliate marketing campaigns, partnerships and commision structures
• Optimized campaigns with performance data to improve ROI
• Built long term affiliate partnerships, generating steady revenue EDUCATION
Bachelor's degree, Law
LANGUAGES Lviv Polytechnic National
University
English Proficient Ukrainian Native
01/2018 - 12/2022 Lviv, Ukraine
SKILLS
Operations & Field Management
Customer & Technical Support
Sales Growth & CRM Systems
Conflict Resolution & Crysis
Management
Compliance Management
Team Leadership & Coordination
Powered by
www.enhancv.com
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