Issac

**Issac Grote**
Cincinnati, OH
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**Professional Summary**
Dedicated and reliable professional with over 10 years of customer service experience and a
strong background in warehouse operations, logistics, and retail. Proven ability to thrive in
fast-paced environments while managing tasks independently and delivering exceptional
service. Tech-savvy, adaptable, and a quick learner seeking stable employment with
opportunities for growth.

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**Work Experience**

**Instacart Shopper**
Instacart, Cincinnati, OH
*October 2023 - Present*
- Fulfilled grocery orders through mobile alerts, ensuring timely delivery and customer
satisfaction.
- Selected optimal routes to enhance delivery efficiency.

**Cashier / Store Assistant**
The Root Cellar, Cincinnati, OH
*October 2023*
- Maintained store cleanliness and organization.
- Assisted customers with inquiries and transactions.

**Moderator**
Everyday Appliances (Remote)
*September 2022 - August 2025*
- Monitored online customer interactions and ensured adherence to community guidelines.
- Responded to customer inquiries and resolved issues promptly.

**Material Handler**
The Bug Co, Cincinnati, OH
*January 2025 - June 2025*
- Rounded up various types of insects for site identification and containment.
- Stored insects in larger boxes for wrapping and loading into trucks.

**Material Handler**
Matheson Flight Extenders, Hebron, KY
*December 2022 - August 2023*
- Loaded and unloaded mail and packages, ensuring safety and accuracy.

**Sales Representative**
Cricket Wireless, Cincinnati, OH
*October 2021 - June 2022*
- Guided customers through phone plans and accessories.
- Provided technical support and maintained accurate records.

**Field Technician / Repo Technician**
Aaron's, Cincinnati, OH
*June 2025 - August 2025*
- Conducted field visits to deliver and set up rental merchandise.
- Assisted in the repossession of items, ensuring compliance with company policies.

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**Education**

**High School Diploma**
Oak Hills High School, Cincinnati, OH
*Graduated May 2018*

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**Skills**
- Materials Handling & Logistics
- Shipping & Receiving
- Load & Unload Operations
- RF Scanner & Inventory Management
- Packaging & Pallet Jack Operation
- Customer Service (10+ years)
- Basic Computer Skills
- Warehouse Operations

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**Certifications**
- Valid Driver's License
-First Aid (expired)