Maria-Valeria

Maria-Valeria IGNATIEVA
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System Analyst UKRSIBBANK BNP Paribas Group October 2023 – October 2022
● Implement integrated logistic support in SAP.
● Prepare technical specifications for SAP module implementation and customisation.
● Provide user support: consultations and training.
● Conduct testing and documentation of SAP functionality.

Business Architect, Product Manager Unicorn Systems. August 2022 – April 2023

● Discuss requirements with client.
● Prepare user stories.
● Business model design, specifications, modification, attributes etc.
● Take over work to be done by analyst in dev team.
● Test implemented feature.
System Analyst Unicorn Systems February 2021 – July 2022

● Collaborate with business stakeholders to clarify system requirements.
● Identify alignments and gaps between end-user requirements and system capabilities.
● Prepare the technical design for developers according to internal methodology.
● Explore integration points with external systems and help the dev team with integration.
● Review key technical decisions from the whole system perspective.
● Collaborate with dev teams to understand architecture implications for business decisions.
● Gather the feedback on implemented solutions and analyze results.
● Perform verification of the implemented solution.

Sales Manager Netfix/Cleverr August 2019 – February 2021

● Consulting of English-speaking clients.
● Communicating with current clients to understand level of their satisfaction.
● Turn Your Leads Into Customers.
● Work in CRM system.

Customer Service Representative Netfix January 2019 – August 2019

● Experience in managing corporate customer relations.
● Understanding of Service principles.
● Experience with any Ticketing system, JIRA.

Engineering Assistant TVIS December 2017 – August 2018

● Polish project on indexation and digitalization of geodetic survey results

Taras Shevchenko National University of Kyiv
• Master degree of Geoinformatics systems and technology. Apprentice of Geophysics.
- Determination of the seismic hazard of the compressor station of a particular gas pipeline.
Middle East Technical University. Ankara, Turkey
• Geophysics.