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WORK EXPERIENCE
DIRECT MANAGER
Remote

Managed Instagram orders and provided
personalized client consultations.
Facilitated communication in comments and direct
messages to enhance engagement.
Coordinated order processing with the warehouse
and ensured timely delivery.

KATERYNA Resolved disputes and effectively handled conflict
situations.
BOROVSKA
ADDITIONAL SKILLS TRAVEL AGENT
Anex Tour

English language level B1- Advised clients on travel options and tailored
B2 (in the process of vacation packages to their needs.
study). Prepared and processed all required travel and
Ukrainian fluently. booking documents.
Quick respond to requests. Delivered high-quality customer service to ensure
Communicate politely. I client satisfaction.
always try to provide each
client with quality service
and leave a pleasant
CLIENT RELATIONS MANAGER
impression of
Continent Group
communication.
I study quickly.
Assisted clients with employment placement
opportunities in Poland.
PERSONAL INTERESTS Supported preparation and submission of work and
Schengen visa applications.
Maintained strong client relationships through
Reading
Sport
effective communication.
Active recreation
Traveling
Self-development CORRESPONDENT / COPYWRITER
“Ye” Newspaper, Khmelnytskyi — Remote
CONTACTS
Produced original articles, blog posts, and
WhatsApp: [открыть контакты](см. выше в блоке «контактная информация») marketing copy for digital platforms.
E-mail: Created content for online stores to drive
[открыть контакты](см. выше в блоке «контактная информация») customer engagement and sales.
om Delivered clear, accurate, and engaging written
Telegram: @KaterynaBorovska materials under deadlines.