Личные данные скрыты

Alona Huban
Milano, Italy
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Professional Summary
Motivated and service -focused professional with experience in healthcare administration and
customer care. Skilled in conflict resolution, communication, and maintaining a professional
appearance under pressure. Multilingual and adaptable, eager to deliver excellent service as a
cabin crew member.

Work Experience
Administrator
Denta Derm Dental Clinic – Kyiv, Ukraine
Sep 2023 – May 2024
• Provided daily patient support and maintained a comfortable, welcoming atmosphere
• Coordinated clinic readiness and ensured cleanliness and safety compliance
• Managed patient documentation and payment verification
• Organised surgical operations and sedation procedures in collaboration with medical
staff
• Resolved conflict situations with patients with professionalism
Administrator
Zablotsky Clinic – Kyiv, Ukraine
Jun 2023 – Sep 2023
• Delivered attentive front -desk service and assisted patients with various needs
• Maintained the readiness of all clinic facilities prior to appointments
• Managed records and ensured accurate documentation
• Monitored adherence to safety and hygiene protocols
• Addressed and resolved patient issues promptly

Education
Taras Shevchenko National University of Kyiv
Bachelor’s Degree in Psychology
Kyiv, Ukraine | 2018 – 2022

Additional Experience
Freelance Model (since age 15)
• Collaborated with photographers, stylists, and production teams
• Comfortable in front of the camera and in public settings
• Gained strong self -presentation skills and professional appearance
Key Skills & Personal Attributes
• Strong communication and interpersonal skills
• Stress resilience and adaptability
• Attention to detail and responsibility
• Flexible and open to working various shifts
• Working in a team

Languages
• Ukrainian (Native)
• Russian (Fluent)
• English (B2)
• Italian (A2)