Дарія

DARIIA SOPRONIUK
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PROFESSIONAL SUMMARY
Capable, resourceful, and highly motivated sales professional with strong experience in customer relations, team leadership, and business operations. Proven track record in managing sales processes, providing exceptional support, and improving quality standards. Fluent in four languages and skilled in negotiation, multitasking, and conflict resolution.
PROFESSIONAL EXPERIENCE
• Davinci – Sales Manager ( account manager)
2023 – Present
• - Leading sales initiatives and managing client accounts
• - Building customer relationships and driving revenue growth
• - Collaborating with marketing and strategy teams to identify new opportunities
• Schneider Electric – Quality Manager
2023 (5 months)
• - Ensured compliance with quality standards
• - Supported operational efficiency and customer satisfaction
• - Role was a temporary contract for a permanent hiring process
• Amazon – Technical Support
2022 (6 months)
• - Assisted customers with technical issues across Amazon platforms
• - Provided troubleshooting and customer education
• Booking.com – Customer Support Specialist
2021 – 2022
• - Handled international client inquiries and resolved issues efficiently
• - Maintained high customer satisfaction through effective communication
• American Medical Association – Sales Manager
2019 – 2020
• - Oversaw sales operations and managed client outreach
• - Trained junior staff and met key sales targets
EDUCATION
Kyiv National Economic University
Bachelor's Degree in Management of Business Organizations
SKILLS
• - Communication & Persuasive Negotiation
• - Leadership & Team Coordination
• - Problem Solving & Stress Resistance
• - Time Management & Multitasking
• - Google Sheets, Microsoft Word
LANGUAGES
• - Ukrainian – Native
• - English – Fluent
• - Arabic – Fluent
• - Polish – Fluent