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Josiah
Customer service representative
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ADMINISTRATIVE ASSISTANT
PROFILE
Organized and detail-oriented professional with experience supporting teams,
managing customer relationships, and handling bookkeeping. Skilled in
CONTACT coordinating calendars, virtual meetings, and client communications using tools
like Calendly, Google Workspace, WhatsApp Business, and Expensify. Strong
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attention to detail, problem-solving, and time management, with additional
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EDUCATION B.S.W.F
Nov 2024 - Mar 2025
Virtual Assistant
Freelance/Remote
KYIV MEDICAL UNIVERSITY, Coordinated and managed calendars for a 30-member team using tools
like Calendly and Google Calendar, keeping everyone’s schedules
POLISH CAMPUS, POLAND
organized and priorities clear.
Undergraduate Studies - Planned and hosted virtual meetings through Google Meet, making sure
Bachelor of Medicine And discussions stayed focused and decisions were made on time.
Bachelor of Surgery(MBBS) Used time management strategies to track key deadlines and keep the
team productive and aligned with project goals.
2021-2027 (Degree In View)
Streamlined email communication by organizing the inbox, highlighting
important messages, and ensuring timely, professional responses to
ALX-AFRICA keep workflows running smoothly.
Virtual Assistance Certification
N2024 Proofreader for Independent Author -
Wilted Love (unpublished) May 2024 - Sep 2025
TALENTO Contract Basis /Remote
Accounting, Taxation &
Proofread and edited the fiction novel Wilted Love for grammar,
Administrative Management
punctuation, and overall readability.
Certification Collaborated closely with the author to maintain emotional tone, pacing,
2025 - 2026 (Enrolled) and character voice.
Suggested improvements to sentence flow and consistency while
KEY SKILLS preserving the author’s creative intent.
Delivered detailed edits and feedback under tight deadlines.
VoIP & Live Chat Tools: Intercom,
WhatsApp Business Nole-In Ltd Jul 2020 - Jan 2021
Email Communication & Inbox Customer Representative
Management Managed daily customer calls and messages via VoIP and WhatsApp
Bookkeeping & Expense Management: Business, answering questions, handling orders, and building positive
client relationships.
Expensify
Negotiated pricing and coordinated deliveries, ensuring clear
Calendar & Scheduling Tools: Google
communication and timely service for all customers.
Calendar, Calendly Maintained accurate sales and payment records using Expensify,
Time Management & Prioritization improving bookkeeping accuracy and supporting smooth financial
Problem Solving & Conflict Resolution operations.
Document & Office Tools: Google
LANGUAGES
Docs/MS Word, Google Sheets/MS
English – Advanced (C1) EDUCATION
Excel, Google Slides/MS PowerPoint, Deutsch – Intermediate/Limited working proficiency
Google Forms/MS Forms
Bibo Global
Другие резюме этого кандидата
Рассматривает должности: Customer support representative, Sales manager, Customer care specialist, еще 2 должности
Удаленно
IGBADUMHE JOSIAH ADMINISTRATIVE VIRTUAL ASSISTANT | Telegram:Igb_Jo SUMMARY I’m currently a medical student with strong organizational and administrative skills, leveraging data management...
Киев
IGBADUMHE JOSIAH ADMINISTRATIVE VIRTUAL ASSISTANT | Telegram:Igb_Jo SUMMARY I’m currently a medical student with strong organizational and administrative skills, leveraging data management...
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