Glory

Profile

Glory Onoja Motivated and detail-oriented professional seeking to contribute as
an Order Processing & Customer Support Specialist. Bringing
CUSTOMER REPRESENTATIVE
strong organizational skills, reliability, and a passion for helping
customers. Excited to grow within a supportive team while ensuring
Details accurate, timely, and friendly service.
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Employment History
NATIONALITY
Nigerian
PLACE OF BIRTH
Customer Service / Sales Representative
Nigeria Grin Groceries Store
OCTOBER 2020 — JANUARY 2022
 Assisted customers with purchases, product inquiries, and
complaints.
Skills  Ensured a smooth shopping experience through active listening
and problem-solving.
\  Maintained accurate sales records and stock updates.
 Time Management  Built strong customer relationships that encouraged repeat
 Customer Service & Support business.
 Communication
 Active Listening
 Digital Literacy
Freelance/Remote
JUNE 2022 — FEBRUARY 2023
 Team Collaboration  Assisted customers with inquiries and guided them on the
 Microsoft Office & Excel product availability.
 Organization  Managed online communications in a professional and friendly
 Multitasking manner.
 Problem-Solving  Maintained accurate record and uploaded systems promptly.
 Adaptability
Aministrative Volunteer
 Stability OCTOBER 2023 — SEPTEMBER 2024
 Ability to Multitask
 Communication  Helped coordinate small-scale logistics and scheduling
 Fast Learner  Organized digital files and assisted with basic order
 Ability to Work in a Team documentation
Ability to Work Under Pressure
 Worked with a team to solve problems and support operations.


Additional Information
Hobbies
 Languages: [English]
Gaming, Meeting new people, Writing
Poetry,Watching Anime, Reading, Traveling,
 Personal Traits: Responsible, detail-oriented, team player.
Adventuring, Heart to heart conversations.

Education
Bachelor’s Degree in Theatre Arts
Kogi State University | Feb 2022 – Aug 2025