Оксана

Internal

Oksana Seredyuk
Expert Business Analyst/Product Owner
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PROFESSIONAL SUMMARY

Business Solution Analyst / Product Owner with 12+ years of experience in agile software development and
IT outsourcing. Skilled in product development process and business analysis; managing multiple projects
and competing priorities; keeping track of all details regarding requests, requirements, timelines and
statuses; collaborating in multicultural working environment with geographically dispersed teams.

CORE COMPETENCIES

• SDLC / Scrum / SAFe / Waterfall
• Requirements Elicitation, Analysis and Design
• Requirements Life Cycle Management
• User Stories / Use Cases / Functional Specifications / UML
• Team Foundation Server (TFS) / JIRA / Azure DevOps
• REST API / GraphQL
• SAP ERP / SAP Analyzer / SAP Designer
• SAP HANA / Microsoft SQL Server / Oracle BI
• Qlik Sense / Qlik View/ Tableau / SAP Analysis for MS Office
• SQL

PROFESSIONAL EXPERIENCE

Tietoevry Create, Warsaw, Poland | https://www.tietoevry.com/ December 2013 – Present
(11 years)
February 2021 – September 2024 (maternity leave)

Product Owner, June 2020 – Present

• Since 2024 transitioned to Web/Mobile studio team that delivers global booking platform for one of the
Big Four audit companies. Lead developing of new crucial solution that provides ability to compare
all metrics related to booking (its amenities and costs) to measurable benefits company gets.

• In 2020 completed transition to a Product Owner role and adopted SAFe framework.

• Interface with key stakeholders, including senior managers, engineering, support, and sales
organizations, to define, develop, shape and refine requirements of a complex software product.
• Drive new product feature and functionality across the organization.

• Drive and defend the customer experience as a key deliverable for all projects.

• Work closely with the Platform Product Management team and stakeholders to understand and fulfil
the product vision and roadmap.
• Define and execute the release plan to incorporate internal teams as needed to ensure a successful
go-live of the product.

• Proactively manage and prioritize the product, release, and sprint backlogs according to business
value, complexity, and expectations.

Expert Business Solutions Analyst, June 2019 – June 2020
• Develop and execute Mentoring program for new Business Analysts and QAs in the company.

• Conducted BA and QA interviews.

• Played role of Scrum Master and Delivery Manager in paralell on multiple projects.

• Facilitated pre-sale activities of the company.

Senior Business Solution Analyst and QA Lead (BI, DWH Application Services), April 2014 – June
2019

• Defined features and user stories, updated team backlog.

• Worked on team backlog prioritization and preparation to Release / Sprint planning.

• Dived into technical details with architects and developers to refine technical requirements, resolve any
 open questions and remove any blockers.
• Completed acceptance testing of user stories, performed UAT sessions and conducted product
demo.

• Created user documentation.

• Lead QA team within the whole process of Quality Assurance testing till project support phase.

Business Solution Analyst and QA Lead (BI, DWH Application Services), December 2013 – April
2014

• Performed requirements engineering on multiple products for one of the Big Four audit companies and
delivered improved financial ad hoc reports based on SAP HANA, MS SQL, Tableau, and SAP
Analysis for MS Office.
• Collaborated tightly with US team leadership and technical team to build solutions that meet business
need and delivered them on time.
• Executed requirements elicitation, analysis, design definition, and requirements management.
• Documented features, user stories and acceptance criteria in TFS and Azure DevOps. Maintained
project documentation on Microsoft Teams.
• Prepared UAT slide decks and guidelines, monitored UAT execution, analysed findings and feedback
from users.
• Led SCRUM ceremonies.

Erste Bank October 2008 – December 2013 (5 years 2
month)

Business Analyst (Organization of processes and IT implementation Division)

Delta Bank May 2007 – September 2008 (1 year 4
month)

Leading specialist (Financial and Statistical Reporting department, Accounting and Reporting
Division)

EDUCATION

• Master of International Accounting and Audit (September 2003 – June 2008) – Faculty of
International economy and management at Kyiv National Economic University, Ukraine.
• Specialist of Psychology (September 2013 – June 2015) at Kyiv National Pedagogical University,
Ukraine.
• Art of Business Analysis (October 2018) IIBA EEP, Kyiv, Ukraine.
• Business Analysis Deep Dive (October-November 2019) E5, Kyiv, Ukraine.

CERTIFICATION
IELTS (Certificate No. 16UA001499STAO020A)

LANGUAGES
Ukrainian — native, Russian — native, English — fluent, French — intermediate, Polish – intermediate.