Eduard

EDUARD
TURCAN

PROFILE INFO
About Me:
EDUCATION Motivated and responsible professional with international
High School Diploma experience in customer service. Strong communication
skills, attention to detail, and the ability to work effectively
(Baccalaureate) — Moldova
in a remote environment.
Graduated: 2014 (12 years of
study)

Dublin Business School,
Ireland EXPERIENCE
Diploma in Business and
Management HEAD OF SECURTIY 2019 - 2022
Studied from 2018 to 2019
• Started as Head of Security, later promoted to
Manager
• Supervised staff and maintained safety
standards inside the venue
SKILLS • Handled customer issues and ensured a friendly
and safe environment
Excellent knowledge of
RESTAURANT MANAGER 2022- 2024
computer and office
programs (Word, Excel,
Restaurant Manager managed staff, customer
Google Sheets, Gmail) service, and daily operations.
Fast and accurate typing
Familiar with CRM systems

LANGUAGES REMOTE CHAT & CUSTOMER 2024-2025
SUPPORT AGENT – VODAFONE
English
•Respond to customer messages via online chat,
Ukrainian-good
email, and social media
understaning,limited
•Handle complaints and resolve problems
speaking. efficiently and professionally.
Russian •Maintain a high level of customer satisfaction
Romanian through clear and polite communication.

CONTACT
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