Ольга

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Olha Babych
SALES MANAGER / DIGITAL SALES

PROFESSIONAL SUMMARY

Result-driven Sales & Customer Relations Specialist with 4+ years of experience building strong client relationships, presenting services, and
working with international customers. Skilled in communication, persuasion, handling objections, and maintaining long-term client
satisfaction. Fast learner with natural ability to connect with people.

WORK EXPERIENCE

GUEST RELATIONS & EVENT COORDINATOR Apr 2023 — Oct 2025
Enter Life Group Alanya

• Presented daily events and programs to potential participants, increasing engagement.
• Communicated with guests in 5 languages, helping them choose suitable activities.
• Identified client needs and offered tailored solutions.
• Built long-term trusting relationships with returning families and travelers.

ANIMATOR / CUSTOMER INTERACTION SPECIALIST May 2021 — Nov 2022
Enter Life Group Alanya

• Promoted entertainment programs to guests, increasing participation rates.
• Encouraged sales of additional activities and services through friendly communication.
• Assisted customers through interactive animations that simplified troubleshooting steps, reducing inquiry volume and accelerating issue resolution.

EDUCATION

BACHELOR'S DEGREE IN COSTUME DESIGN Sep 2018 - Jan 2021
(INCOMPLETE) 3 YEARS COMPLETED Kyiv
Kyiv State Academy of Decorative and Applied Arts and Design
named after Mykhailo Boychuk

SKILLS

Customer Communication, Negotiation & Objection Handling, Sales Presentation, Client Needs Analysis, Lead Qualification,
Upselling & Cross-selling, Multilingual Sales Communication, Lead Qualification, CRM Basics.

LANGUAGES

Ukrainian (Native), Russian(Native), English(C1 - Advanced), Turkish(B2 - Upper intermediate), Polish(A1 - Elementary).

HOBBIES

HOBBIES,•Painting & Drawing (pencil, charcoal, acrylic, digital),•Illustration & Character Design,•Mural & Wall Painting,•Costume Design &
Making,•Face & Body Painting,•Video & Photo Content Creation