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Yaroslav Serdiuk

📍 Location: Remote
📍 Availability:
• EU time — from 15:00 UA time
• US time — from 8:00 AM CST

📍 Languages:
English — C1
Ukrainian — Native
Russian — Native

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Professional Summary

B2B Sales and Business Development professional with 8+ years of experience in international
markets. Proven track record in closing mid-market deals, building long-term corporate
partnerships, and managing the full sales cycle in remote, English-speaking environments. Strong
background in complex negotiations, cross-border communication, and working with high-ticket
B2B clients.

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Core Skills
• B2B Sales & Negotiations
• Full Sales Cycle (Prospecting → Closing)
• Business Development
• Account & Client Success Management
• Mid-Market Deal Closing
• Contract Negotiation & Documentation
• CRM Systems (Implementation & Optimization)
• Cross-border & Multicultural Communication
• Remote Work & High Autonomy

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Professional Experience

Head of Sales Department (Remote)

Merko Ehitus | International B2B Construction & Infrastructure
December 2020 – January 2024
• Promoted from Sales Manager to Head of Sales based on performance
• Led B2B sales operations across multiple Eastern European markets
• Closed mid-market B2B deals with an average ticket of $3.5k+
• Built long-term partnerships with corporate clients for repeat, multi-project cooperation
• Managed full sales cycle: lead generation, negotiations, contracts, invoicing, and project delivery
• Worked closely with legal and finance teams on contract drafting and compliance
• Supported CRM implementation and optimization for sales tracking and forecasting
• Operated fully remotely in an international business environment
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Client Success / Case Manager (Remote)

Hamilton Logistics Inc. | U.S. Market
January 2025 – December 2025
• Managed English-speaking clients from initial consultation to case resolution
• Conducted paid consultations, handled objections, and guided clients through decision-making
• Coordinated complex cases involving multiple stakeholders (attorneys, courts, administrative
authorities)
• Prepared documentation, reports, and regular updates for clients and management
• Worked with immigrant clients, overcoming language and cultural barriers
• Contributed to business growth by improving client acquisition and communication processes

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Sales Manager

Studio Moderna
2017 – 2020
• Conducted cold and warm outbound B2B and B2C sales calls
• Built trust-based relationships and increased repeat sales
• Maintained long-term customer loyalty through personalized communication
• Consistently met and exceeded sales targets

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Work Preferences
• Remote work only
• International, English-speaking teams
• Roles with responsibility, ownership, and growth opportunities