Богдан

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HAMRECKIY
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BOGDAN 98 Kevetska str., Vinnytsia

CONTENT CREATOR

To obtain a IT System Administrator position as a IT
Desktop Support Technician that will utilize
technical and organizational skills with excellent
customer service.

EXPERIENCE

IT System Administrator/Technician
HostPro Oct / 2023-Aug / 2024 SKILLS
Provided IT technical support for Windows based desktops, and
laptops including troubleshooting software, hardware, firmware,
Active Directory
and licensing issues. SCCM
Used System Center Configuration Manager (SCCM) to remote in,
perform virus scans, refresh, repair, grant/remove folder and Office 365
software permissions, and cleanup user system.
Managed user accounts and group policies, folder access and Windows 7 / 10
security settings with Active Directory.
Troubleshoot and set up LAN/WAN routers, modems, and Computer Image
switches.
Set up through VPN and local servers with manual TCP/IP
TCP/IP
connection or network configuration.
Routers
Used Helpstar ServicePro ticketing system for documentation,
service request, for ticketing organization, creation and tracking. Firewalls
Participated in the diagnosis and troubleshooting of blue screens
on laptops in multiple offices. DHCP
EDUCATION DNS
SMTP
Bachelor's Computer Science
Vinnytsia National Technical University,
Studying now

CERTIFICATIONS LANGUAGES

Cloud&DevOps Laboratory Ukrainian (Native)
EPAM, June 2024 English (Intermediate)