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David

Customer support representative

Рассматривает должности: Customer support representative, Psychologist, Відеомейкер, Call center operator, English translator, Sales representative, Sales director, Personal assistant, Coordinator, Dispatcher
Возраст: 24 года
Город проживания: Тернополь
Готов работать: Киев, Удаленно
Рассматривает должности:
Customer support representative, Psychologist, Відеомейкер, Call center operator, English translator, Sales representative, Sales director, Personal assistant, Coordinator, Dispatcher
Возраст:
24 года
Город проживания:
Тернополь
Готов работать:
Киев, Удаленно

Контактная информация

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David Soola
961339714 | [открыть контакты](см. выше в блоке «контактная информация») | Lisbon, Portugal

Summary

Medical doctor and M.Sc. candidate in Cardiovascular Imaging at University of Lisbon, interested in clinical and medical
technology careers in healthcare. Experience in patient assessment, in diagnostic plan development, and also in community
health projects. I want to learn about clinical imaging applications in hospitals or clinics.

Experience

Teleperformance ( META ) | Lisbon, Portugal
Customer support representative | 04/2025 - 10/2025
• Provide chat, email, and phone customer support for issues upon the platform itself.• Provide user support and escalate
technical issues to specialist teams when appropriate.• Communicate recurring user feedback to product teams to help
improve user experience.

Kyiv Medical university | Katowice,Poland
Medical student | 03/2018 - 06/2024
• Conduct patient histories and perform physical examinations under supervision. • Observe and participate in ward rounds,
outpatient clinics, and surgical procedures. • Record and update patient information in medical charts or case files. • Monitor
vital signs and assist with basic procedures (e.g., IV insertion, wound dressing, injections). • Collaborate with nurses,
physicians, and allied healthcare professionals as part of multidisciplinary teams.

Living hope medical center | Nigeria
Medical student intern | 04/2022 - 01/2023

• Supervised performance in basic clinical procedures such as intravenous line insertion plus wound dressing application.•
Clinical teams were supported as they diagnosed and they participated in outpatient and community health activities.•
Volunteered at community outreach and vaccination clinics for preventative care.

Volunteering | Ternopil, Ukraine
Volunteer for Ukraine War Crisis Support | 03/2022
• More than 100 students obtained organized services that included transport, welfare, and communications.• Worked with
university and embassy representatives to assist displaced students.

Skills

Customer service, Microsoft excel, Medical Imaging Experience, Physical Examinations, empathy, Adaptability and willingness
to learn, Curiosity about medical innovation, Presentation & training delivery, Medical device familiarity, Diagnostic
interpretation, Active listening , professionalism , Clear, calm verbal communication

Education

University of Lisbon, Faculdade de Medicina (FMUL) | Lisbon, Portugal
Master of science (M.Sc.) Cardiovascular imaging | 08/2027

Kyiv Medical University | Kyiv, Ukraine
Master of Medicine, (MD equivalent) | 06/2024
Award of academic excellence

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