Olena

Alyona Reminska
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Ukraine

Summary
Skilled in both verbal and written communication. I am good at managing my time and always eager to learn.

Experience
Fleet Manager/Dispatcher
R&R Logistics Inc
12/2023 - 03/2024
Dispatched and monitored the movements of customer’s freight
Tracking shipments, creating loads and entering new customers into the system
Resolved issues about pick up time and delivery time, shortage, short pays
Received and managed reports of vehicle or freight damage
Dealt with accidents and emergency situations
Maintained a professional relationship with drivers and customers

Logistics Coordinator
XTL Logistics Inc.
08/2022 - 11/2022
Monitored movement of supplies and materials between departments
Prepared and submitted reports
Kept track of shipments
Planned and organized operational logistics of the organization
Established work schedules and procedures

Logistics Coordinator
Holy Land Logistics Inc • Chicago, IL
04/2021 - 03/2022
Coordinated and dispatched freight independently, including located and negotiated return loads and rates
Kept in communication with carriers and client to obtain and relay real-time information regarding freight
deliveries
Responded to and resolve complaints and problems
Monitored shipping carriers, routes, rates and any changes to them
Initiated a new system in Excel to track driver/truck activity and improve efficiency assigning loads

Logistics Broker
Big Bird Transportation Inc • Lodi, CA
12/2020 - 03/2021
Organized process of relocating empty trailers from pickup to destination
Maintained communication with carriers and clients by email, phone or text
Collaborated with billing and accounting in transferring payments to company
Negotiated prices between client and carrier to ensure the best margin

Dispatcher/Logistics Coordinator
Grand USA Transport LLC • Maple Shade, NJ
05/2018 - 03/2020
Searched for available loads and trucks within 48 US states using logistics tools and personal network of broker
Negotiated an annual contract for regular lane loads, ensured perishable loads were delivered on time
Communicated with brokers and clients regarding cargo, delivery and loading times, and prices
 Planned and organized transportation routes

Dispatched drivers and solved any problems arising on the road during delivery
Tracked routes, route changes, time unloading and loading, prices, bills and fines
Collaborated with the accounting department to resolve or escalate issues of client and brokerage claims,
underpayment, cost overruns and payment delays

Sales Representative
Consulting Center Pro
12/2017 - 05/2018
Managed customers accounts and customer database
Reviewed internal briefs to keep up to date on financial market trends
Managed email communications/ submitted reports

Education
Economics and Management
Polissya National University
12/2020

Economics and Management
Zhytomyr National Agroecological University
06/2019

Architecture and Design
Zhytomyr, Ukraine
06/2017

Skills
Account Management, Customer Relationship Management, Communication skills, Problem Resolution, Customer
service, Documentation review

Languages
English, Ukrainian