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MARIIA KULAHA
Kyiv, Ukraine, 21 y.o.

Highly organized and detail-oriented professional with
proven experience in process coordination,
teamwork, and timely execution of responsibilities.
Customer-focused professional with experience in
hospitality and healthcare administration.
Comfortable working in fast-paced environments,
supporting team operations, and delivering high-
quality service. Quick to learn new systems, confident
with computer-based tools, and able to handle
multiple tasks efficiently. Demonstrates reliability,
strong work ethic, and effective communication skills
in dynamic, fast-paced environments.

EDUCATION
CONTACT
Igor Sikorsky Kyiv Polytechnic Institute
[открыть контакты](см. выше в блоке «контактная информация»)
2021 - 2025
[открыть контакты](см. выше в блоке «контактная информация»)
Bachelor of Business Management

SKILLS
EXPERIENCE
Customer Service Excellence
& Passenger Care Medical Clinic Administrator
2024 – Present
Effective Communication &
Interpersonal Skills Responsible for coordinating patient appointments and
front desk operations while delivering professional and
Safety Awareness &
empathetic customer service. Manage confidential
Procedure Compliance medical information, maintain accurate records, and
Teamwork in Multicultural communicate effectively with patients and medical staff in
Environments a fast-paced environment.
Time Management &
Multitasking Waitress
2022 – 2024
Conflict Resolution & Stress
Provided high-quality customer service in a dynamic
Management
hospitality setting, ensuring guest satisfaction and
Professionalism, Reliability & efficient service. Worked closely with team members,
Attention to Detail handled cash and POS systems accurately, and resolved
customer requests professionally.