Личные данные скрыты

Kyiv, Ukraine

Olha Lukianiuk​ Date of birth: July 11, 1997
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Localization Manager​ LinkedIn​
Facebook​
​

​
Language professional with strong
experience in client communication,
content adaptation, documentation, and
multilingual environments, transitioning
into localization roles.

​
Global vision, local precision 🙂 *No collaboration with russian market, language,
russian-speaking audience.
PROFESSIONAL EXPERIENCE SKILLS
​
Preply - English Tutor​ ​Client Communication​
December 2025 - Present
Team Leadership​
JetOctopus, Ukraine — Client Success Lead
October 2025–December 2025​ Multilingual Proficiency​
​ Technical Translation​
Developed step-by-step process after onboarding to standardize
client management; Internal documentation​
Prepared feature-related message templates (Slack / email) to Strong attention to detail​
improve clarity around unused or new features;
Wrote technical tasks for developers to create visual materials for Structured thinking​
CSMs explaining platform usage; Process Optimization​
Built structured Google Sheets for client data tracking;
Empathy ​
Created Loom videos;
With a sense of humor​
Simplified platform feature into user-friendly content
​
Tools: Reply, SEO platform

Admixer Advertising, Ukraine — Client Service Manager​
November 2024–November 2025​
​ ​
Coordinated client onboarding and platform access; VOLUNTEER EXPERIENCE
Created and localized commercial proposals, training materials, and
presentations; Pet Project - Website Localization​
January 2026 — Present​
Delivered trainings and quarterly business reviews;
Personal localization project based on a SaaS
Translated and adapted technical and marketing materials between product website (“Why Us” page).
English and Ukrainian to support effective communication;
— Set up a Crowdin project (structure,
Collaborated with technical teams and external partners to resolve
campaign issues, explaining complex concepts in clear language; workflows, terminology management)
— Prepared and structured source content
Maintained ongoing communication with clients and internal teams,
adjusting style to suit various stakeholders and regions; for localization
— Coordinated localization into Spanish
Supported internal offices with client management processes​
and German
— Created a glossary and terminology
Adtelligent, Ukraine — Account Manager​ guidelines to ensure consistency
June 2024–September 2024 — Created tasks
Provide daily client support; — Invited friends for cooperation
— Created translation guide
Assist clients with troubleshooting and resolving issues; ​
Tools: Crowdin, Google Docs, Google Sheets,
Offer insights and recommendations based on client needs
ChatGPT
​
​ 🔗 Crowdin workspace: Link
Helpware, Ukraine — GMP Subject Matter Expert​
(Team Lead) ​
July 2021–June 2024 The Sims 4 localization
February 2025—Present​
​
Responsible for translating in-game content
Communication with a client;
from English to Ukrainian. Working with
Communication with designers and account directors; Crowdin to manage translation workflows
and using Notion for task tracking and team
 collaboration.
Data validation;

Interviewing potential team members; Translators without Borders (TWB)​
November 2024–February 2025​
Training of new team members, monitoring their quality of work; ​
Translating and reviewing translations of
Managing the day-to-day activities of the team of 2–5 people; brochures and informational materials for
Providing reporting on the progress of tasks; humanitarian and non-profit organizations.
Ensuring linguistic and cultural accuracy to
Tracking workload; provide clear information for the target
audience in critical situations. Language
Developing step-by-step guides;
pairs: English — Ukrainian, Ukrainian —
Creation of internal documentation English.​
​
Checking and updating ad offers; ​
COURSES​
​ Localization Academy:​
Freelance — Virtual Assistant Introduction To Localization Course​
July 2021–February 2022 Localization Project Manager Course
​
​
Udemy:
Writing and editing the content of contextual advertising in Google
Localization Manager for Tech Company
Ads;

Language/cultural ad copy adaptation;

Lead generation via Upwork;
CERTIFICATES with links provided below
Translation; ​
Project Initiation: Starting a Successful Project
Email creation; ​
Foundations of Project Management ​
Proofreading; ​
EF SET — English C2 Proficient​
Multilingual chatbot creation & testing;​ ​
Tools: Google Ads, Google Keyword Planner, Google Sheets & Docs, Design Basics (Figma portfolio)
Canva, Trello, Sendpulse, Upwork

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​ ​
Helpware, Ukraine — Digital Marketing Specialist LANGUAGES
March 2020–July 2021
Ukrainian — Native;​
​
Partner with Display/Video Performance Managers to ensure English — (C2);​

successful setup and go-live of new clients onto the Client's Spanish LATAM — (B1);​

proprietary advertising products; German — (A2);​
French — (A1);​
Provide basic activity reporting to performance managers based on ​
account needs and regular activity ​ ​
​ HOBBIES​
​ ​
Helpware, Ukraine — Marketing Operations Associate 3+ Year streak on Duolingo ​
March 2019–March 2020 Drawing by numbers​
Creating external/internal interior in Sims4​
​
Experienced in dubbing movies and
Checking and updating ad offers;
cartoons​
Communication with a client; Photomodelling​
 ​
Managing huge piles of data;

Data Entry, data validation; ​
Tools: AdBuilder (developed exclusively for the project)​ ​
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Freelance — English tutor
2018–2019​
​
Creating personalized lesson plans to meet individual learning goals
for A1-A2 levels

EDUCATION

National Technical University of Ukraine “Igor
Sikorsky Kyiv Polytechnic Institute”, Ukraine —
Bachelor
September 2015–June 2019

The Department of Theory, Practice, and Translation of English​
Program Subject Area: Philology​
Languages: Ukrainian, English, French​
​
Economics and Law Lyceum, Ukraine — complete
general secondary education
September 2011–May 2015