Ірина

IRYNA PORADA
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Ukraine

PROFILE
People-oriented professional with 12+ years of experience in hospitality, leadership, and team
coordination. 9 years in international guest-facing roles with Royal Caribbean, excelling in
high-pressure environments and multicultural teams. Proven skills in communication,
emotional intelligence, and team management. Passionate about helping others grow and
finding the right people for the right roles. Contributed to staff recruitment and onboarding in
hospitality environments.

CORE SKILLS
• Recruitment support and team onboarding
• Conflict resolution and emotional intelligence
• Leadership & team management (65+ people)
• Cross-cultural communication
• Event planning and coordination
• High adaptability in dynamic environments
• Talent spotting and team fit evaluation
• Fluent public speaking and audience engagement

PROFESSIONAL EXPERIENCE
Entertainment Activities Staff
Royal Caribbean Cruise Lines — 2016–2025
• Facilitated daily guest interaction, creating a welcoming and engaging atmosphere.
• Hosted shows, events, and activities for international audiences.
• Collaborated with multiple departments to ensure smooth execution of events.
• Managed live problem-solving and guest needs in real time.
• Mentored and supported new hires in adapting to onboard life.
Restaurant Manager
Hospitality Group — 2013–2016, 2020–2022
• Managed a restaurant team of 65+ employees.
• Oversaw scheduling, operations, purchases, and budgeting.
• Recruited and trained new staff members.
• Identified staffing needs and ensured high team performance.
• Mediated conflicts and maintained a strong team dynamic.

EDUCATION
Master’s Degree – Economic Cybernetics
Ternopil National Economic University
Bachelor’s Degree (in progress) – Psychology
Focus: Applied Psychology & Hypnotherapy
CERTIFICATIONS
• Get Started as a New Leader
• ALPS — Advanced Leadership & Performance Skills
• T3 — Train the Trainer

Languages: English, Ukrainian
Open to remote roles and multicultural teams