Jimoh
Dispatcher, 35 000 грн
Контактная информация
Соискатель указал телефон и эл. почту.
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/16795336/
Опыт работы
Dispatcher
с 03.2024 по 01.2026
(1 год 11 месяцев)
Bozmanfix LLC, Remote (Public and business services)
- Managed customer requests for appliance repair, ensuring timely service delivery.
- Coordinated dispatch operations, optimizing technician response times for effective service.
- Analyzed customer feedback to identify improvement areas, leading to increased service effectiveness.
Logistics manager
с 02.2023 по 12.2023
(11 месяцев)
GetCarrier LLC, Remote (Transportation and logistics)
-created and maintained databases to track customer orders and deliveries.
-maintained accurate records of orders, shipments, invoices, bill of ladings.
-developed relationships with carriers to negotiate competitive rates and service levels.
-resolved customer issues and maintained relationship with previous customers due to excellent/satisfactory results I provided previously.
Customer support representative
с 11.2021 по 11.2022
(1 год)
GUO logistics, Remote (Transportation and logistics)
- Ensured proper documentation and prompt response of all customers inquiries.
- Resolved customer complaints via phone calls and emails.
Образование
Sumy State University
Medicine, Sumy
Высшее, с 2012 по 2018 (6 лет)
Дополнительное образование и сертификаты
BSc Medicine at Sumy State University
2012-2018
Business Administration at Kyiv National Economic University
September 2019- February 2021
Знания и навыки
- Stress resistance
- Communicability
- Active sales
- Conflict-free
- Handling objections
- Direct sales
- Management of CRM
- Adaptability
- Attentiveness
- Teamwork
Знание языков
- Английский — свободно
- Украинский — начинающий
Дополнительная информация
Highly experienced as a sales manager and customer representative for over 4 years. Motivated professional with expertise in managing and implementing strategies to satisfy and meet customers demands. Ability to work with a team even under pressured circumstances. Well experienced using google maps, Housecall pro, Workiz, services like Zadarma and Zoiper.
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