Mariia

Mariia Kychkova
EXPERIENCE
Broker Community Manager — OnlineProperty.io
2025-2026 Dubai, UAE

— managed communication with platform brokers in Dubai, ensuring
engagement and active platform usage;
— worked with broker performance and efficiency on the platform,
including reminders to update listings and regularly use platform features;
— drove broker engagement through structured follow-ups, push
communications, onboarding and re-activation initiatives;
— assisted brokers with technical and operational support issues, acting as
a link between users and the product/support team;
— developed communication flows and interaction stages for brokers
across different scenarios (onboarding, inactivity, platform updates, issue
resolution).
EDUCATION

Real Estate Team Lead — De Costa Group 2018
2023-2025 Northern Cyprus Tver State University
— led and managed a real estate sales team specializing in the Northern Geography and Geoecology /
Bachelor’s Degree
Cyprus market;
— developed and implemented a structured onboarding and training
system for new brokers, reducing adaptation time and improving
performance;
2020
— created internal sales guidelines, scripts, objection-handling Tver State University
frameworks, and client communication standards;
Regional Policy and Spatial Planning /
— mentored brokers on property selection, investment logic, and client- Master’s Degree (with Honors)
centric sales approach;
— monitored KPIs, sales funnels, and individual broker performance,
providing regular feedback and coaching.

Real Estate Sales Manager / Team Lead — Hayat Estate
CONTACTS
2022-2023 Alanya, Turkey
[открыть контакты](см. выше в блоке «контактная информация») - WhatsApp
— sales of residential and commercial real estate in Turkey, Northern
[открыть контакты](см. выше в блоке «контактная информация») - Phone
Cyprus, and Indonesia (Bali);
— team leadership for the Northern Cyprus direction; [открыть контакты](см. выше в блоке «контактная информация»)
— consulting on real estate markets in different countries;
— development of investment strategies; Warsaw, Poland
— detailed calculation of the investment attractiveness of each property;
— selection of luxury real estate;
— full support throughout the property purchase and sale process.

SMM / CCO Assistant — Tomin Family Development
2020-2022 Irpin, Ukraine
LANGUAGES
— creation and management of the company’s social media profiles;
— participation in the development of the company’s brand;
— planning and execution of SMM activities, posting on FB, IG, and YT; • Ukrainian
— lead generation; • russian
— content creation and promotion;
— organization of photoshoots and video production; • English B2
— participation in organizing events with investors;
— planning of international business tours;
— participation in the creation of architectural projects for residential
complexes;
— work with printed and promotional materials.