Катерина

Katerina Shyshova

Kiev, Ukraine [открыть контакты](см. выше в блоке «контактная информация»)
[открыть контакты](см. выше в блоке «контактная информация»)
Work Experience

Live Transfer Representative

Sekure Payment Experts (Financial Services)-Montréal, QC

May 2024 to October 2024

Worked in fin tech environment, aquired merchant accounts statements, conducted outgoing calls to businesses, offering appropriate services and follow ups.

Inside Sales Representative

Corporate Communications-Toronto, ON

January 2024 to February 2024

Booked appointments for outside sales teams. Managed outside reps agendas. Conducted warm and cold calls, outgoing correspondence for accounts, generated leads via various channels such as LinkdIn, BBB, Google, booked appointments over the phone, helped with closing deals, conducted data entry.

Syrategic Customer Advisor

CPM-Bratislava

June 2023 to November 2023

Assisted Dyson Customers with various device issues, via various correspondence channels, updated Sales Force CRM.

Customer Advisor

AT&T-Bratislava

May 2023 to October 2023

Assisted U- Verse TV, U-Verse Remote users with various device issues, dispatched technicians.

Account Manager

Fx-Київ-Київ, Київ

December 2017 to February 2022

Assisted customers in account activation, conducted fundamental and technical analysis for the clients to predict market movements , compliance, verification, explained key retracement tools.

Telemarketer

Signature Funding-Київ, Київ

December 2019 to August 2020

Worked with existing data base of small to medium size businesses in the US, generated leads for closures, requested paperwork (i.e. statements, etc) in order for the leads to be underwritten. Answered queries, made up to 600 calls a day, reached KPI of minimum 8 submissions per month. Worked daily with closures and underwriters in the US.

Manager / Assistant to the Director

Fiesta Tour-Kiev-Ukraine

November 2002 to August 2003

Introduced programs such as Work and Travel, Internships and non-profit Camp America, conducted private school placement, legal paperwork, candidate screening.

Education

Bachelor Economics

European University

September 2004 to June 2010

Skills

• Russian

• Negotiation

• Marketing

• Account Management

• E-Commerce

• Ukrainian

• Outbound Sales

• Research

• B2B Sales

• Presentation

• English

• Telemarketing

• Inside Sales

• Cold Calling