Ivan

Ivan Solodovnik
Operatons & Account Manager
(remote)

About Me
Logistics and supply chain professional with 5+ years of progressive
experience in account management, freight operations, and cross-functional
Contact training. Proven ability to optimize workflows, improve service delivery, and
build long-term client relationships. Skilled in AI-driven process automation,
KPI management, and strategic problem-solving across domestic and cross-
[открыть контакты](см. выше в блоке «контактная информация») border logistics.

[открыть контакты](см. выше в блоке «контактная информация») Key features:
Managed over 12,500 loads.
Ukraine, Odesa Supported transition to AI-assisted workflows, improving accuracy by 15%.
Reduced detention & accessorial losses by 20%.

Education Work Experience
Master's Degree Jun 2025 – Present Millhouse Logistics Inc
Educational & Senior Account Representative
Pedagogical Sciences
Trained team members for cross-functional roles and operational
Odesa I.I. Mechnykov excellence
National University Automated workflows and improved communication between clients
2018 - 2020 and internal departments
Enhanced team coordination and response speed, improving overall
service quality
Bachelor's Degree
Philology Oct 2021 – Jun 2025 Millhouse Logistics Inc
English Language & Literature
Account Representative
Odesa I.I. Mechnykov Managed inbound and cross-border freight including hazmat, bonded,
National University reefer, and high-value shipments
2014 - 2018 Built and maintained strong client relationships ensuring reliable
service delivery
Identified cost-saving and process-improvement opportunities for
Skills clients
Provided logistics strategy guidance to reduce risks and improve
Freight Operations & 3PL performance

Client Relationship Management
AI Workflow Integration May 2021 – Oct 2021 Millhouse Logistics Inc

Negotiation & Cost Optimization Fleet Coordinator
KPI Tracking & Performance Developed dependable capacity through strong relationships with
carriers and drivers
Analysis Collaborated with operations and customer service teams to ensure
Problem Resolution & on-time and budget-consistent shipments

Communication
Nov 2020 – May 2021 Millhouse Logistics Inc
Language Customer Service Representative
Primary point of contact for customer inquiries (phone, email, chat)
English Monitored shipments and executed real-time scheduling adjustments
Maintained detailed documentation and reports
Ukrainian