Liudmyla

LIUDMYLA SHEVCHUK
Operations & Accounting Specialist (E-commerce /
Amazon)
Lviv, Ukraine | Remote
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PROFESSIONAL SUMMARY
Operations and accounting specialist with over 8 years of experience in e-commerce and financial operations
for international companies. Strong experience in operations, invoicing, payment processing, payroll and
primary accounting. Hands-on experience with QuickBooks, 1C, CRM systems and Google Sheets. Detail-
oriented, reliable and highly efficient in a remote work environment with tight deadlines.

KEY SKILLS
• Operations coordination & process management
• Primary accounting & financial documentation
• Invoicing & billing (QuickBooks)
• Payment processing & transaction monitoring
• Hourly payroll calculation
• Data accuracy & financial control
• Amazon Prep Center operations
• Back-office customer support (no calls)

TOOLS & SYSTEMS
• QuickBooks
• 1C 8.2
• Google Sheets
• amoCRM
• keyCRM
• Bitrix24
• Amazon Seller Central

LANGUAGES
• Ukrainian — Native
• English — A2 (written communication: invoices, reports, client correspondence)

PROFESSIONAL EXPERIENCE
Funding Specialist (Financial Operations)
JustMarkets
July 2025 – November 2025
• Processed deposits and withdrawals that failed automated verification.
• Analyzed reasons for payment issues and transaction delays.
• Handled client requests related to financial operations via CRM.
• Cooperated with internal finance and technical teams to resolve issues.
• Ensured compliance with internal financial procedures and deadlines.
Operations & Accounting Specialist
e-Sell Trading Services (Amazon Prep Center, USA)
August 2019 – July 2025
• Managed full operational support of client orders in CRM systems.
• Controlled data accuracy and timely shipment of goods to Amazon warehouses.
• Created product and box labels in Amazon Seller Central.
• Prepared operational documentation and invoices for clients.
• Maintained primary accounting (since April 2022).
• Calculated service costs and issued recurring invoices in QuickBooks.
• Calculated hourly payroll and supported salary payments.
• Monitored timely tax payments and financial obligations.
• Maintained operational and financial records in Google Sheets with high accuracy.

Customer Support Manager
IKEAlux Online Store
July 2016 – October 2019
• Processed customer orders via the online platform.
• Communicated with clients regarding payments, delivery, and order details.
• Monitored incoming payments and financial transactions.
• Placed orders on the IKEA website for delivery to Ukraine.
• Coordinated logistics and delivery processes.

Assistant Accountant
LLC “Oil-Service Company”
January 2016 – March 2018
• Worked with primary accounting documentation in 1C.
• Issued invoices, delivery notes, and tax documents.
• Recorded incoming and outgoing invoices.
• Supported financial and tax accounting processes.

EDUCATION
Ivan Franko National University of Lviv
Faculty of Mechanics and Mathematics — Mathematics
2009 – 2015