Анастасія

Anastasia Kovalenko

Date of birth: 28/01/2004 Nationality: Ukrainian Gender: Female Phone number:

[открыть контакты](см. выше в блоке «контактная информация») (Mobile) Email address: [открыть контакты](см. выше в блоке «контактная информация»)

Whatsapp Messenger: [открыть контакты](см. выше в блоке «контактная информация»)

Address: General Kolev 14B, 9000, Varna, Bulgaria (Home)

ABOUT ME

My name is Anastasia Kovalenko, and I am a 21-year-old student originally from Ukraine, currently residing and
studying in Bulgaria. I have completed my Bachelor degree in International Hospitality Management at the
International University of Management in Varna, which I studied fully in English. Currently. I am studying now Master
degree in the same specialty. I also took the IELTS international test and can provide a certificate. I have been actively
studying Bulgarian for a year now, and I am very interested in finding a job in the business, economy and client
support industry. I open to offers and to interviews where I will be happy to demonstrate my interest in the job.

WORK EXPERIENCE

RESTAURANT HOST – CAFE044 – 10/05/2023 – 10/08/2023 – KIEV, UKRAINE

- maintenance of computers
- relations with guest and working team
- supporting guests and answering phone calls

BARISTA – CAFE LE CROISSANT VARNA – 01/06/2024 – 01/08/2024 – VARNA, BULGARIA

1. Brewing coffee, espresso drinks, tea, and other beverages.
2. Greeting customers, taking orders, and providing information and recommendations.
3. Using and maintaining espresso machines, grinders, and other coffee-making tools.
4. Keeping the work area and equipment clean and organized.
5. Monitoring inventory and restocking supplies.

BARMAN – MERENGA CAFE – 01/05/2025 – 20/08/2025 – VARNA , BULGARIA

• Prepare and serve alcoholic and non-alcoholic drinks.
• Provide friendly and professional customer service.
• Maintain the cleanliness and organization of the bar.
• Check IDs and follow alcohol service laws.
• Handle cash and card transactions accurately.

SPA MANAGER – AZUR PREMIUM RENEW SPORT CENTER – 04/08/2025 – 04/01/2026 – VARNA , BULGARIA

• Welcomes guests and provides a warm, professional first impression of the spa
• Manages appointment bookings, cancellations, and schedule coordination
• Explains spa services, treatments, packages, and promotions to clients
• Handles payments, invoices, memberships, and gift vouchers
• Answers phone calls, emails, and in-person inquiries
• Coordinates communication between guests, therapists, and management
• Ensures treatment rooms and reception area are clean, organized, and ready
• Maintains client records and confidentiality standards
• Manages spa products sales and inventory control
• Resolves guest concerns or complaints promptly and professionally
• Supports daily spa operations and ensures smooth workflow
EDUCATION AND TRAINING

24/09/2022 – 15/06/2025 Varna, Bulgaria
INTERNATIONAL HOSPITALITY MANAGEMENT, BACHELOR DEGREE Varna Univarsity of Management

Website https://vum.bg/

01/09/2010 – 01/06/2021 Nikolaev, Ukraine
SCHOOL EDUCATION Gymnasium 3

Website http://www.gimn3.edu.mk.ua/news.php

LANGUAGE SKILLS

Mother tongue(s): UKRAINIAN | RUSSIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

ENGLISH B2 C1 B2 C1 B2

BULGARIAN B1 B1 A2 B1 A2

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

HOBBIES AND INTERESTS

Cooking

Dancing

Stretching

Yoga

Swimming

Learning languages

IELTS

International English Exam

Listening 6.5
Reading 7.0
Writing 6.0
Speaking 6.5