Mykola

MYKOLA KOZAR
DISPATCHER

PROFILE
Responsible and highly organized entry-level Dispatcher with strong
English communication skills and the ability to handle multiple tasks in
fast-paced environments. Possess a good understanding of freight
CONTACT dispatching processes, load coordination, and rate negotiation basics.
Known for stress resistance, attention to detail, and fast decision-making.
[открыть контакты](см. выше в блоке «контактная информация») Eager to grow in US logistics operations and provide reliable support to
drivers and brokers.
[открыть контакты](см. выше в блоке «контактная информация»)
WORK EXPERIENCE
Lviv, Ukraine
Banking Sector / MicroCredits Bank 06/2024 - 01/2025
https://t.me/mykolity Client Communication Specialist
Communicated with clients via phone and SMS regarding services
and account-related questions
SKILLS Handled customer inquiries and resolved issues in a professional
manner
Communication Skills Maintained accurate records in internal systems
Worked with confidential information following data protection
Negotiation Skills standards
Multitasking Managed multiple requests in a fast-paced environment

Time Management
Intern Developer 2025-2026
Problem Solving
Epam & Unicrew
Attention to Detail
Worked with internal systems and digital platforms to process and
Critical Thinking manage information
Communicated with team members to clarify tasks, updates, and
issue resolution
LANGUAGES Maintained structured documentation and tracked task statuses
Followed established workflows and operational procedures
English (Upper-Intermidiate) Developed strong attention to detail while working with data
Ukrainian (Fluent) Learned to work in deadline-driven and fast-paced environments
Quickly adapted to new tools and processes

COURSES
EDUCATION
ENGLISH COURSE FOR FUTURE
ENGINEERS
Gdansk University of Technology, online Lviv Polytechnic National University 2019 - 2023
Bachelor of Computer Engineering,
Specialized Computer Systems

Lviv Polytechnic National University 2023 - 2024
Master of Computer Engineering,
Specialized Computer Systems