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Владислав
Content, Brand Moderator
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Content/Brand Moderator | 5+ Years in SaaS & Digital Platforms |
Platform Compliance & User-Generated Content Review
Phone: [
Email: [
Telegram: @vladpark
PROFESSIONAL SUMMARY
Content moderation specialist with over five years of experience reviewing and managing user-
generated content across digital platforms. Skilled in applying policy frameworks, detecting violations,
and maintaining platform safety standards in high-volume environments.
Experienced in content classification, identity verification workflows, escalation handling, and user
communication. Comfortable working within structured moderation guidelines and adapting quickly to
evolving platform policies.
WORK EXPERIENCE
Brand Moderator | Genesis, Jiji May 2022 — Nov 2024
Monitored high-volume social media content streams
Moderated brand interactions across multiple platforms
Enforced platform and internal moderation policies
Responded to user reports and content-related inquiries
Identified potentially harmful or non-compliant content
Escalated sensitive or complex moderation cases
Contributed to chatbot workflow logic for automated moderation handling
Maintained consistency in brand safety standards
Content Moderator & Account Support Agent | OnlyFans Nov 2020 — May 2021
Reviewed user-uploaded content for compliance with platform policies
Conducted identity and verification checks
Classified and evaluated content risk levels
Applied moderation actions when violations were detected
Communicated decisions to users professionally
Handled appeals and disputes
Maintained accuracy under high-volume review conditions
Content Moderator | Genesis, Trustech May 2019 — Nov 2020
Evaluated submitted content against platform guidelines
Detected violations and applied appropriate actions
Supported platform safety and quality control initiatives
Documented moderation decisions through internal tools
Assisted with escalation workflows
Customer Support Agent | Genesis, Trustech Dec 2018 — May 2019
Provided user communication support across channels
Assisted with moderation-related inquiries
Documented cases and escalations in CRM systems
Supported operational workflows of moderation teams
SKILLS
English — Upper Intermediate / Advanced (B2-C1)
Policy enforcement
Violation detection
Risk assessment
Escalation handling
Identity verification workflows
User communication
High-volume content processing
CRM tools (Zendesk, Confluence, Worksection, NapoleonCat, MobileMonkey)
Google Workspace
EDUCATION
Kiev National University of Construction and Architecture Sep 2015 - May 2017
Industrial and Civil Engineering
Kiev College of Construction, Architecture and Design Sep 2011 - May 2015
Construction, Operation, Reconstruction, and Renovation/Restoration of Buildings and Structures
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