Vera

Maryann Vera
Senior Sales Strategy & Customer Success Executive
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Loom Video Introduction

PROFESSIONAL SUMMARY
EXECUTIVE SUMMARY
Results-driven sales professional with 8+ years of experience in enterprise client management, specializing
intransforming complex business challenges into scalable growth strategies. Proven track record of exceeding
sales targets, optimizing client onboarding, and driving revenue through strategic account management.

PROFESSIONAL EXPERIENCE
Senior Customer Success & Sales Strategy Manager, 04/2022 – 01/2026
Wing Assistant | HR Technology & Virtual Assistant Services United States
•Led enterprise client onboarding for 20+ SaaS technology clients, reducing
implementation time by 52%
•Designed and executed comprehensive sales enablement programs, driving 45%
revenue increase
•Developed cross-functional workflows between sales, product, and customer
success teams
•Implemented advanced client feedback mechanisms, improving product iteration
cycles
•Conducted strategic account reviews, maintaining 95% client satisfaction rate
• Streamlined data integration processes, enhancing operational efficiency by 40%
•Developed training materials and conducted workshops for internal sales teams
•Created detailed performance tracking dashboards for executive leadership.

Senior Sales Executive 02/2019 – 04/2022
ExpoPlatform United Kingdom
Managed enterprise-level sales for global event management SaaS platform
•

•Achieved 120% of annual sales quota through strategic account penetration
•Negotiated and closed high-value contracts with multinational corporations
•Increased average deal size by 40% through consultative selling approach
•Developed comprehensive sales pipeline with 35% conversion rate
•Conducted detailed market research to identify new business opportunities
•Created custom sales presentations and proposal decks
•Implemented CRM optimization strategies to improve sales tracking

Senior Sales Manager & Account Executive 02/2017 – 01/2016
Avatrade Marketplace United States
Generated 200+ inventories within 6 months representing $10M+ inventory value
•

through strategic prospecting and relationship-driven selling
Managed portfolio of 40+ active client accounts with 85% retention rate and
•

consistently achieved 110-125% of monthly sales quota
Improved conversion rates by 25% through collaboration with product and media
•

teams on funnel optimization and A/​B testing programs
Reduced churn rate by 30% through proactive identification of at-risk accounts
•

and targeted retention strategies
Developed sales enablement programs and team training that reduced deal closing
•

time by 35% across the sales organization

Sales Manager 04/2015 – 01/2017
MarathonFoto United States
Led sales strategies for premier event photography company
•

Increased online sales conversions by 45% through digital transformation
•

Developed strategic partnerships with race organizers and sports management
•

companies
Implemented targeted marketing campaigns expanding geographic market reach
•
 Created and optimized CRM lead qualification processes
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Negotiated bulk licensing and event photography contracts
•

Developed sales training programs for team performance improvement
•

Conducted comprehensive market analysis of sports event photography sector
•

PROJECTS
Enterprise Client & Leadership Testimonials [Please click the Link ]⁠
Achieved 83% client retention rate across 85+ enterprise accounts, exceeding industry benchmarks by 15-20%
•

Generated $200K+ in direct revenue through strategic account expansion and upselling initiatives
•

Managed enterprise partnerships with billion-dollar companies: Asana, Glassdoor, Indeed, Wolters Kluwer,
•

CGM Healthcare
Coordinated 25+ global events with 1M+ attendees including IMEX, K5 Conference, achieving 100% platform
•

uptime
Reduced enterprise implementation time by 52% while maintaining 98% on-time delivery rate
•

Recognized by management for exceptional negotiation expertise that advanced complex deals others
•

struggled with

CORE COMPETENCIES
Enterprise Account Management
Sales Strategy Development
Digital Sales Transformation
CRM Optimization
Performance Tracking
Strategic Onboarding/ Client Relationship Management
Revenue Growth Strategies
Cross-functional Team Leadership
Healthcare IT & HIPAA Compliance
Project Management & Implementation
Global Event Management
Technical Platform Management
Stakeholder Coordination
Complex Negotiation & Deal Closing

EDUCATION
Business Administration- University of The People 2022

LANGUAGES
English- Native

CERTIFICATIONS
Digital Marketing Advanced Sales Strategy Customer Success
Fundamentals Methodologies

TECHNICAL SKILLS
Salesforce HubSpot
ClickUp Planhat
CRM Integration Sales Analytics
Data Visualization Tools Project Management: ClickUp, Asana, Notion,
JIRA, Confluence
Analytics & Communication: Google Analytics,
Slack, Zendesk, Zoom, LinkedIn Sales Navigator